Provides insurance coverage for employees in case of accidental injury, disability, or death, ensuring protection and peace of mind.

Group Personal Accident (GPA) Insurance

Enjoy complimentary Koong Woh Tong product vouchers to share and enjoy quality health products with your loved ones.

Complimentary Product Vouchers

Provides opportunities for learning, skill enhancement, and internal advancement to support employees’ long-term growth and career progression.

Career Development

We celebrate employee milestones and reward outstanding performance to recognize dedication and achievements.

Recognition & Rewards

Choose to claim from medical expenses or health screening packages that best suit your personal wellness needs.

Flexible Benefits

Enjoy various allowances provided based on job requirements, including travel and operational support.

Allowances

Koong Woh Tong Sdn Bhd

Founded in 1989, Koong Woh Tong opened its first outlet at Bukit Bintang Plaza — introducing Malaysians to our signature Herbal Jelly, Honeysuckle &amp; Chrysanthemum Tea (Wu Hua Cha), and 24 Flavours Tea (Ya Sei Mei).
From that humble beginning, our slogan “Authentic Herbal Jelly, The Original Herbal Tea” became more than just words — it represents our unwavering commitment to authenticity, quality, and wellness.
Today, Koong Woh Tong has grown into an award-winning health and wellness brand with over 80 outlets nationwide, blending traditional herbal wisdom with modern innovation.
Join us and be part of a trusted Malaysian heritage brand that continues to promote wellness, innovation, and customer satisfaction — one bowl of herbal jelly at a time.

About Us

To establish the industry’s leading position through high quality products, good networking and excellent service; our products became a well-known brand that recognized wherever can be reached.

Our Vision

&nbsp;Key Responsibilities
1. Operations Management
<ul>
<li>Oversee daily operations of outlets in Johor and Melaka, ensuring compliance with SOPs and company standards.</li>
<li>Conduct regular outlet visits to monitor service, hygiene, and product quality.</li>
<li>Review sales performance and identify areas for improvement.</li>
<li>Lead, train, and motivate outlet teams to achieve sales and service excellence.</li>
<li>Manage manpower, inventory, and cost control to ensure efficient operations.</li>
</ul>
2. External Affairs &amp; Compliance
<ul>
<li>Handle government-related matters including license renewals, council inspections, and compliance.</li>
<li>Coordinate applications for business licenses, permits, and renovations.</li>
<li>Liaise with landlords, suppliers, and contractors to ensure smooth outlet operations.</li>
<li>Maintain good relationships with local authorities and venue owners.</li>
</ul>
3. Business Development &amp; Projects
<ul>
<li>Evaluate new site opportunities and assist in lease negotiations.</li>
<li>Oversee renovation projects to ensure adherence to budget, design, and timeline standards.</li>
<li>Coordinate pre-opening preparations such as licenses, equipment setup, and manpower.</li>
<li>Support regional marketing initiatives and promotional activities.</li>
</ul>

This job is for a Regional Retail Operations Manager in Johor &amp; Melaka. You might like this job because you will lead teams, ensure top-notch service, and manage exciting projects like opening new stores while connecting with the community!

Retail Management

Retail Operations

Customer Service

Problem Solving

Effective Communication

Team Leadership

Mentorship

Coaching

Compliance Management

 Key Responsibilities
1. Operations Management



-Oversee daily operations of outlets in Johor and Melaka, ensuring compliance with SOPs and company standards.


-Conduct regular outlet visits to monitor service, hygiene, and product quality.


-Review sales performance and identify areas for improvement.


-Lead, train, and motivate outlet teams to achieve sales and service excellence.


-Manage manpower, inventory, and cost control to ensure efficient operations.

2. External Aff...

Regional Retail Operations Manager (Johor & Melaka Region)

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Company Profile

Koong Woh Tong Sdn Bhd