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This job is for a Client Servicing Specialist at a digital marketing company in Malaysia. You will build relationships with clients, manage projects, and provide feedback. You might like this job because it offers flexible working hours, training, and various benefits like mobile allowance and engagement activities.

RM 2800 - RM 4100

Petaling Jaya

Full-Time

Job Description

We are a 20 over years Digital Marketing Business Partner in Malaysia and currently seeking for Passionate individual to be part of our Passionate Team.

#Google Premier Partner
#Meta Business Partners

Let’s look at your roles :

  1. Responsible to build and maintain good rapport and communicate with clients through phone, email correspondence and business meet ups.
  2. Responsible in Project Management for Web Development, Landing Page Development, Banner Design.
  3. Responsible to perform Client servicing roles in SEO, Performance Marketing (Google Ads & Facebook Ads).
  4. Responsible to maintain contact with clients at all stages of campaigns/projects and provide periodic feedback as agreed or when required.  
  5. Responsible to present campaign ideas, project progress reports and performance reports according to OPS (Operating Standards) and any other ad-hoc requests from clients in pursuit of enhancing client satisfaction with company’s products and services.
  6. Responsible to work closely with all relevant departments in understanding and communicating effectively on clients’ needs in devising a campaign that meets the client's brief and budget.
  7. Responsible to negotiate with clients, solving problems and ensuring deadlines are met as mutually agreed. 
  8. Responsible to review, analyse and produce periodical report on project management, recommendations for improvement along with status of key performance areas and key performance indicators. 

 

Some of the good stuff

 Flexible Working Hours (come in latest by 10 am) – we understand the traffic condition nowadays

  • Work from Office & Home (Hybrid) – we like to balance remote time with time in the office collaborating
  • 2-weeks Work-from-anywhere – Sometimes the unexpected happens in your life and you need some flexible time
  • In-depth Training by our experience Manager
  • Mobile & Internet Allowance
  • Laptop Allowance 
  • Parking Assistance
  • LOCUS-T Care
  • Birthday Leave
  • Maternity & Paternity Leave, for you to take care of the newest member of your family
  • Marriage Leave, Replacement Leave, Time-Off
  • Long Service Award – Recognition and monetary
  • Engagement Activities
  • Monthly Reward 
  • A fun work culture where we value your work and our client's business

 **There are many more other good stuffs to be shared. As our Managing Director always said, “We Grow Together and Together Everyone Achieve More!”


Job Requirements

Desired Education & Experience:

  1. Bachelor’s Degree in Business, Marketing, Administration or any other related field.
  2. Possesses positive personality traits such as enthusiasm, customer empathy/compassion, patience, etc.
  3. Strong interpersonal skills. Flexible, adaptable and must be able to negotiate and problem-solve.
  4. Knowledge of current marketing and advertising trends and best practices. 
  5. Ability to meet deadlines and outstanding time management skill.
  6. Excellent presentation skills with strong communication and interpersonal skills.
  7. Proficient in Microsoft Office applications.
  8. Demonstrable business acumen and a deep understanding of business processes.
  9. Good command in English and Bahasa Malaysia. Mandarin is required to handle our Chinese Clients. Other Chinese dialect will be an added advantage.

Skills

Customer Relationship Management
Client Services
Digital Marketing

Company Benefits

Birthday Leave

Ever had the desire to go to your manager and go "I don't want to work tomorrow because it's my birthday?!" Well, you can here ;)

Flexible Working Hours

Looking to avoid the morning traffic? Or to attend to a gathering after work? Well, we've flexible working hours here so you can easily plan for that!

Optical & Dental Care

Not only do we provide outpatient medical treatment for our employees, we also take care of their eyes and oral health!

Various Engagement Activities

Bonding sessions are great! And they're even better when you're not paying for them ;)

Hybrid Working

Work from Office & Home (Hybrid) – we like to balance remote time with time in the office collaborating

Great Company Culture

Stocked pantry? Check. Pool table? Check. Work-life balance? Checkmate! You really do get to leave on time!


Additional Info

Company Activity

Last active - few minutes ago

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

Digital Marketing


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Client Servicing Specialist

LOCUS-T Sdn Bhd

RM 2800 - RM 4100

Petaling Jaya

Full-Time

This job is no longer available