Job Description
- Install and Monitor microsoft Applications , office 365 team
- Resolves tickets representing staff-generated technical requests or problems and troubleshoots technical and process issues to maintain productivity
- Maintains system functionality by testing computer components
- Helps design and implement networks
- Consults with users to determine appropriate hardware and software needs and assists in placing orders
- Maximizes computer systems capabilities by studying technical applications and making recommendations
- Tests compatibility of new programs with existing ones
- Gathers data to identify and evaluate technical purchasing options
- Confirms program objectives and specifications by testing new programs, comparing them with established standards, and making modifications
- Evaluates vendor-supplied software by studying user objectives and testing software compatibility with existing hardware and programs
- Installs software and necessary applications for workflow
- Trains users on new software in person or through a variety of tutorial channels, including self-guided training videos, user manuals, and digital instruction pages, often in collaboration with technical writers
- Maintains system capability by testing computer components
- Carries out software, network, and database performance tuning
- Documents hardware and software updates
- Keeps up to date on technical advancements by attending educational workshops, reviewing professional publications, and participating in professional societies
- Prepares reference material for users by drafting operation instructions
Job Requirements
- Degree in related courses or equivalents from reputable universities
- Good command of English & Malay (spoken and written)
- Results oriented, strong follow up and good negotiation skills
- Pleasant personality and able to interact all level of people
- Relevant working experience in this field is required
Skills
Additional Info
Experience Level
#NoExperienceNeeded
Career Level
Junior Executive
Company Profile
NL IT Services Sdn Bhd
NL IT Services Sdn Bhd is a one-stop ICT service provider, which is also an out-source partner for our clients. We provide, consulting, planning, supply, deployment, commissioning and maintenance of ICT infrastructure and systems. We partner with industry leading brands including Intel, Microsoft, HewlettPackard, Cisco, 3COM, DELL and many others, to deliver reliable IT equipment, infrastructure and services
How we started - It all started when desktop computing was still in its infancy. We realized then, that desktop computing would revolutionize the world. In 1984, our Managing Director set-up Meritas Computers Sdn Bhd to deploy standard accounting software and develop accounting based solutions. The IUS software ( which later became Accpac Plus ) was our key back-end solution. At the same time, work began on the development of the EDI Customs K1238 Remote, the software that took the freight forwarding industry into the world of desktop computing. It automated the entire process of customs declaration, and eventually became the industry standard operating software, after being endorsed by the Association of Freight Forwarders.
We make IT work for you ! We shall develop, provide and deliver a range of ICT products and services to fulfill the needs of our clientele and create an environment that is conducive for our Customers and our Company to grow from strength to strength. MISSION