Job Description

Position Summary

The Fresh Department Associate (Poultry, Fish & Seafood) is responsible for handling, preparing, and maintaining the quality of fresh poultry, fish, and seafood products. This role ensures freshness, hygiene, proper display, and customer satisfaction while complying with food safety standards and company SOPs.

Key Responsibilities

Product Handling & Preparation

Handle fresh poultry (chicken), fish, and seafood safely and hygienically

Cut, clean, portion, and pack poultry and seafood as required

Ensure all fresh products meet quality and freshness standards before display

Monitor stock levels and rotate products using FIFO method

Fresh Counter & Display

Arrange and replenish fresh poultry and seafood displays neatly

Ensure correct pricing, labeling, and product information are displayed

Maintain chilled / wet counter temperature according to food safety standards

Hygiene & Food Safety

Maintain cleanliness of work area, equipment, knives, chopping boards, and sinks

Follow hygiene practices including proper uniform, gloves, and handwashing

Dispose of waste and spoiled items according to SOP

Comply with food safety, health, and safety regulations

Customer Service

Assist customers with product selection, cutting requests, and inquiries

Provide basic product knowledge (freshness, storage, and usage)

Handle customer requests politely and professionally

Stock & Operations Support

Receive, check, and arrange fresh stock deliveries

Report damaged, expired, or low-quality items to supervisor immediately

Support stock counts and daily department operations

Job Requirements

 Job Requirements (Malaysia)

• Minimum 20 years old
• Malaysian citizen
• Physically fit and able to work in wet, cold, or standing environment
• Able to work shifts, weekends, and public holidays
• Willing to follow company SOP and hygiene standards

Skills