Hospitalization insurance provided upon confirmation

Medical Insurance

Laptop and mobile phones are provided for work usage

Work Equipment

Flexible working arrangement

Opportunity to attend professional development and upskilling courses.

Growth Opportunities

Enjoy employee discount on all meal packages

Employee Discount

Phoenix Signature Kitchen

<div>Phoenix Signature Kitchen is founded by Ng Mun Foong. Its foundation lies in her passion for healthy cooking and doing things different and better for mothers of this generation. Besides being a breastfeeding peer counselor, she has completed a confinement cooking and traditional Chinese herbs course and is certified by the highly acclaimed National University of Kaohsiung, Taiwan where people usually get professionally certified for confinement care and confinement nutrition. She has also been fortunate to learn all the tricks of the trade from her mother who is a sought after confinement nanny in Malaysia and Singapore for more than 30 years.&nbsp;</div>

About Us

<div>Be a part of a fast growing company,that has lots of room for career growth for the right candidate.</div>

Why Join Us?

<p>As a Customer Experience &amp; Operations Executive, you will be the frontline voice of Phoenix — assisting customers, managing orders, and ensuring smooth day-to-day operations. You’ll learn how a fast-growing wellness brand runs internally while also contributing to initiatives that impact real lives.</p>
<p></p>
<ul>
<li>Handle customer inquiries via WhatsApp, social media, email and calls.</li>
<li>Assist with order coordination, scheduling deliveries, and updating records.</li>
<li>Maintain customer satisfaction tracking and assist in retention strategies.</li>
<li>Support administrative tasks such as basic invoicing, data entry and filing.</li>
<li>Assist in community engagement activities (e.g. events, workshops, loyalty projects).</li>
<li>Provide feedback and suggestions to improve customer journey &amp; processes.<br>&nbsp;</li>
</ul>

This job is about being the friendly voice of Phoenix, helping customers and keeping everything running smoothly. You might like this job because you’ll play a key role in a growing wellness brand while making a difference in people&#x27;s lives!

Customer Relationship Management

Customer Complaint Resolution

Administrative Support

Microsoft Excel

Customer Engagement

Customer Support

As a Customer Experience and Operations Executive, you will be the frontline voice of Phoenix — assisting customers, managing orders, and ensuring smooth day-to-day operations. You’ll learn how a fast-growing wellness brand runs internally while also contributing to initiatives that impact real lives.




-Handle customer inquiries via WhatsApp, social media, email and calls.


-Assist with order coordination, scheduling deliveries, and updating records.


-Maintain customer satisfactio...

Customer Experience & Operations Executive

Phoenix Signature Kitchen

Customer Experience Admin Executive

Artiq Air

Customer Service / Admin Executive (Retail)

Corvan

Customer Service Executive

INTERNATIONAL ORIENTAL SDN BHD

Customer Service Executive

Artiq Air

Community Growth & Customer Experience Executive

PurelyB

Admin Executive

MI SELECTION SDN BHD

Sales and Marketing Admin Coordinator,

Nora Ana Enterprise

Customer Service Executive | MNC COMPANY (NH)

TWY Search International Sdn Bhd

Customer Service Execuive (Contract Of Employment)

Versa Asia

Company Profile

Phoenix Signature Kitchen