Our teams are innovative, hands-on and collaborative. The power to share and collaborate requires respect, integrity and teamwork. 

United through teamwork

Our company is rooted in a rich heritage but to look to the future, we need new energy and perspectives.

Open and collaborative culture

We are here to help our employees expand their skills and expertise in various areas.

Connect, Grow, Succeed

Prudential plc

Prudential Assurance Malaysia Berhad (PAMB) is a leading and innovative insurance company in Malaysia, serving the savings, protection and investment needs of Malaysians by offering a full range of financial solutions through its branches, agency force and bancassurance distribution partners network nationwide. 
Our purpose For Every Life, For Every Future is to provide simple and accessible financial and health solutions to every generation.
PAMB was established in Malaysia in 1924 and is a subsidiary of Prudential plc, which was founded in London in 1848. Prudential plc provides life and health insurance and asset management, with a focus on Asia and Africa.
This year, we are proud to celebrate Prudential’s 100th anniversary in Malaysia.
Source: <a href="https://www.prudential.com.my/en/our-company-about-us/" target="_self">prudential.com</a>

Who We Are

Purpose
For Every Life, For Every Future
Mission
To be the most trusted partner and protector for this generation and generations to come.
Source: <a href="https://www.prudential.com.my/en/our-company-about-us/" target="_self">prudential.com</a>

Our Values

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Job Description Summary In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements.Job Description:<ul><li>Review, assess and approve shield claims within service turnaround time. Ensure the output is accurate and compliant to internal policy and regulatory requirements.</li><li>Attend to claims investigations, service recovery and enquiry</li><li>Attend to medical clarification with hospitals and clinics</li><li>Involve in projects assigned by supervisor</li><li>Provides quality customer service including interacting with customers, answering customer enquiries and effectively handling customer complaints</li></ul>Who we are looking for:Competencies &amp; Personal Traits<ul><li>Strong command of the English language (spoken and written)</li><li>Familiarity with human anatomy, general diseases and disease management</li></ul>Working Experience<ul><li>Familiarity with human anatomy, general diseases and disease management</li></ul>Professional Qualifications<ul><li>Familiarity with human anatomy, general diseases and disease management</li></ul>Education<ul><li>Familiarity with human anatomy, general diseases and disease management</li></ul>&nbsp; Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.<div></div>

This job is an Associate Manager in Claims at Prudential. You’ll review and approve insurance claims while helping customers. You might like this job because it values diversity, supports your growth, and offers meaningful work.

Kerja ini adalah untuk mengurus dan meluluskan tuntutan insurans di Prudential. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk membantu pelanggan dan berinteraksi dengan pelbagai pihak. Anda perlu mempunyai pengetahuan tentang penyakit dan kemampuan komunikasi yang baik.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Job Description Summary
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