We never let you go hungry! Work with a full stomach.

Full Pantry

Not everyone goes to the gym or have facials so why don't you decide for yourself between our enticing options?

Flexible Claim Benefits

Want to further your studies or upskill yourself? We will support you!

Education Assistance & Upskilling

Keeping everyone motivated and engaged with fun company trips, team building, annual dinner, festive celebration and more!

Employee Engagement Activities

What more is there to say? We want to ensure you have some peace of mind if you fall sick and need to seek treatment.

Medical & Insurance Benefits

We appreciate all the hard work of our employees and offer competitive rewards such as annual increments and bonuses that reflect your efforts.

Annual Performance Rewards

Qube Apps Solutions Sdn Bhd

&nbsp;
Qube Apps Solutions Sdn. Bhd. is a software solutions company that specializes in providing excellence in software customizations, POS system implementations, retail chain management consultancy, as well as hardware and software integrations.  We offer technologies and solutions that will streamline and improve business operations across a variety of industries, from retail to logistics, education, manufacturing, hospitalities and more.&nbsp;

From humble beginnings established in 2012 at our HQ in Desa Aman Puri, Kepong, we have 12 years of experience under our belt and now our services span across 16 countries worldwide. Our R&amp;D Center is located at an MSC building in Imazium, Damansara Uptown and currently, there are over 100,000 active devices by our solutions, handling millions of transactions worldwide on a daily basis. But even with all our achievements thus far, we are far from being satisfied. Our ultimate goal is to empower businesses for a digital tomorrow!&nbsp;

ABOUT US

As we continue to grow, we are looking for driven and committed talents who share the same goal and values to join our team. Qube Apps is not just a workplace; it’s a platform where your brilliance shines, driving innovation and fostering a sense of belonging.&nbsp;

Our team is a diverse blend of talents, where ideas are not only celebrated but also nurtured. Together, we view challenges as opportunities for growth, propelling every team member's voice to be heard and valued. This is where you can start your career path with confidence.&nbsp;

If you resonate with our core values, then join us and be part of a community committed to excellence and continuous learning.&nbsp;

CORE VALUES&nbsp;
<ul>
<li>Integrity – We keep our words&nbsp;</li>
<li>Customer First – We are adaptable to the client’s needs&nbsp;</li>
<li>Excellence – We strive to make thing better&nbsp;</li>
<li>Empowerment – We restore meaning to work </li>
</ul>

ARE YOU UP FOR IT?

<ul>
<li>Assist in technical day-to-day ICT infrastructure, Managed Services, and Internal IT operations to ensure high availability, performance, and reliability.</li>
<li>Plan, coordinate, and support the delivery of ICT and Managed Services projects, ensuring alignment with client requirements, timelines, and service-level agreements (SLAs).</li>
<li>Lead and support Protech and Internal IT teams by assigning tasks, monitoring performance, and ensuring effective collaboration to meet service delivery goals.</li>
<li>Manage the provisioning, monitoring, and continuous improvement of Managed Services (e.g., cloud, network, cybersecurity, IT support), ensuring compliance with ITIL or similar frameworks.</li>
<li>Act as a point of contact for clients and internal stakeholders to understand business needs, provide updates, and ensure service expectations are met.</li>
<li>Provide advanced technical support for escalated issues in ICT systems, networks, or applications, working with vendors and internal teams to resolve problems.</li>
<li>Monitor service performance and prepare regular reports on system health, incident resolution, and SLA compliance for internal review and client reporting.</li>
<li>Identify areas for operational improvement within ICT, Managed Services and internal IT environments, proposing and implementing enhancements to improve efficiency and service quality.</li>
<li>Maintain accurate documentation of systems, processes, project plans, and service records to support knowledge sharing and compliance.</li>
<li>Ensure all ICT, Managed Services, and Internal IT operations follow regulatory, security, and compliance standards, mitigating risks through proactive measures.</li>
<li>Assist in resource allocation, capacity planning, and budgeting for ICT, Managed Services and Internal IT initiatives.</li>
<li>Support onboarding, training, and continuous skill development for technical staff to ensure they stay up to date with current technologies and best practices.</li>
</ul>

This job is for a Protech Assistant Manager who helps keep tech services running smoothly. You might like this job because you’ll lead teams, improve IT processes, and solve important tech issues while working closely with clients and stakeholders.

IT Infrastructure

Cloud Infrastructure

Network Infrastructure

Cyber Security




-Assist in technical day-to-day ICT infrastructure, Managed Services, and Internal IT operations to ensure high availability, performance, and reliability.


-Plan, coordinate, and support the delivery of ICT and Managed Services projects, ensuring alignment with client requirements, timelines, and service-level agreements (SLAs).


-Lead and support Protech and Internal IT teams by assigning tasks, monitoring performance, and ensuring effective collaboration to meet service delivery...

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