REDtone Telecommunications Sdn Bhd

From humble beginnings, REDtone has grown to become a leading provider of integrated telecommunications and digital infrastructure services for organizations. A well-respected home-grown brand founded in 1996, REDtone was listed on the Malaysia Stock Exchange’s Malaysian Exchange of Securities Dealing &amp; Automated Quotations (MESDAQ), now known as ACE Market, in January 2004 and transferred to Main Market in May 2023. REDtone has been a subsidiary of Berjaya Corporation Berhad since 2015.&nbsp;
REDtone Has Evolved From A Voice Provider To One That Offers An Extensive Range Of Services Under Three Main Categories:

TELECOMMUNICATIONS SERVICES
Offers data, voice, managed services and cybersecurity to government, enterprises and SMEs. REDtone is the only service provider in the industry to provide infrastructure integration expertise. Its access to a unique suite of last mile technologies also enables it to offer broadband-on-demand.
MANAGED TELECOMMUNICATIONS NETWORK SERVICES
Build, maintain and operating large scale Telco engineering projects, WiFi hotspots, base stations and fiber optic infrastructure.
CLOUD &amp; IOT
Cloud services and applications, Data Centre and Disaster Recovery, Internet of Things (IOT), Smart Farming, Smart Cities, CRM and healthcare solutions.

REDtone is the only provider with infrastructure integration expertise in the industry. We are also a Multimedia Super Corridor (MSC) status company that has garnered more than 39 local and global awards. REDtone holds licenses for Network Facilities Provider (NFP), Network Service Provider (NSP), Applications Services Provider (ASP), LTE (4G), WiMAX and Satellite services.
To date, REDtone has presence with technical and after sales support team at major cities in Malaysia i.e. Klang Valley, Johor Bahru, Penang, Kota Kinabalu, Kuching. REDtone has workforce of more than 350 dedicated employees. Engineers as well as R&amp;D, technical and customer service personnel make-up half of the skilled staff.

Integrated Telecommunications

REDtone offers great working culture
 • Take your career to the next level working with amazing people • Opportunity to work with a company who gives you platform to do amazing things • As a leading provider of integrated Telecommunications and Digital Infrastructure Services, you can learn different aspects of the business and its subsidiaries • Offers career development under its 3 business pillars:Telecommunications Services, Managed Telco Network Services and Industry Digital Services
 
REDtone offers great benefits
 • Subsidized parking for confirm staff • If you need a vacation, you will enjoy an amazing staff rate at Berjaya Hotel and Resorts chain all over Malaysia and overseas • Dental and optical claim for employees per year • Insurance coverage for outpatient and inpatient • You will enjoy a 20% reduction on Food and Beverages at Berjaya Hotel &amp; Resorts managed outlet • Discounted rate at selected Berjaya Group outlet, i.e Starbucks, Kenny Rogers and many more • Marriage leave, paternity leave, compassionate leave, calamity leave and examination leave
 REDtone believes in
 • The Culture of “Changing Rule” • The Culture of “You Can Count On me” • The Culture of “Learning” • The Culture of “Being Flexible”

Great Working Culture & Benefits

<ul>
<li>CRM and CDP Integration Support: Assist in integrating CRM (Customer Relationship Management) and CDP (Customer Data Platform) systems with various platforms, ensuring data consistency and seamless functionality across all customer touchpoints.</li>
<li>Omni-Channel Strategy Enhancement: Contribute to the development and implementation of omni-channel strategies to enhance customer engagement and improve overall customer experience.</li>
<li>AI and Machine Learning Application: Utilize AI and machine learning techniques to optimize system integrations, improve data analysis, and enhance predictive capabilities within the platforms.</li>
<li>Coding and Development: Write, test, and maintain efficient code for system integration, ensuring high quality and performance standards are met.</li>
<li>System Architecture Support: Assist in maintaining a scalable and robust system architecture that supports the integration of CRM, CDP, AI/machine learning, and omni-channel solutions.</li>
<li>Project Assistance: Support integration projects from planning through execution, including monitoring progress and ensuring timely delivery of milestones.</li>
<li>Collaboration: Work closely with cross-functional internal teams and external vendors to ensure successful integration and alignment with business objectives.</li>
<li>Data Management Support: Aid in data migration, data mapping, and data quality assurance processes to ensure accurate and reliable data across all systems, leveraging AI for improved data handling.</li>
<li>Technical Troubleshooting: Provide technical assistance and support to the integration team, diagnosing and resolving any integration-related issues promptly.</li>
<li>Continuous Improvement: Identify opportunities for process enhancements and contribute to the implementation of best practices, including adopting new AI/machine learning methodologies to boost system performance.</li>
</ul>

This job is for a Software Engineer focused on integrating customer systems and improving data flow. You might like this job because you&#x27;ll use AI to make processes smarter while collaborating with teams to enhance customer experience!

Java (Programming Language)

Python (Programming Language)

JavaScript (Programming Language)




-CRM and CDP Integration Support: Assist in integrating CRM (Customer Relationship Management) and CDP (Customer Data Platform) systems with various platforms, ensuring data consistency and seamless functionality across all customer touchpoints.


-Omni-Channel Strategy Enhancement: Contribute to the development and implementation of omni-channel strategies to enhance customer engagement and improve overall customer experience.


-AI and Machine Learning Application: Utilize AI and m...

Software Engineer

REDtone Telecommunications Sdn Bhd