Overtime/ Attendance/ House allowance provided

Training and self development program will be provided

Career Enhancement Program

Enjoy your annual reward for your hardwork

Yearly Salary Increment & Bonus

SMART LEGACY SDN BHD

Smart Legacy is a team of professionals with proven track record in the food and beverage operations and management services, specializing in the management of large scale food court. Our area of expertise includes :
– conceptualization
– design and layout
– operation workflow and support
– management and system structure

About Us

<ul>
<li>To establish ourselves as the leading F&amp;B management company in the industry.</li>
<li>To provide quality service through our professional integrity.</li>
<li>To continuously improve on our system &amp; operaton support system.</li>
<li>To develop a sustainable business competitive edge, and</li>
<li>Enforcing good corporate governance in the F&amp;B businesses</li>
</ul>

Values and Principles

<ol>
<li>Manages day-to-day shopping mall’s food court operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.</li>
<li>Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.</li>
<li>Plan and work to budgets, maximize profits and achieve sales targets set by the Management.</li>
<li>Lead F&amp;B team by attracting, recruiting, training, creating work schedules and appraising talented personnel.</li>
<li>Provide guidance and coaching to ensure consistent performance and growth within the team.</li>
<li>To lead, mentor and motivate a team of supervisors and staff, fostering a positive work culture, teamwork, and exceptional service delivery.</li>
<li>Review sales vs target and staff performance.</li>
<li>Establish and maintain positive and productive relationships with food court tenants/vendors.</li>
<li>Address tenant concerns and facilitate communication between tenants and management.</li>
<li>Ensure the food court complies with all health and safety regulations and food handling guidelines.</li>
<li>Handle customer complaints and resolve issues in a timely and satisfactory manner.</li>
<li>Ensure that the site is well maintained and correctly furnished/stocked to operate to maximum efficiency</li>
<li>Handle disciplinary issues, conducting annual review and confirmation of staff.</li>
<li>Constantly review, evaluate operations/procedures and suggest improvements to the management.</li>
<li>Report on management regarding sales results and productivity.</li>
</ol>

This job is as an Operations Manager for a shopping mall food court. You might like this job because you&#x27;ll lead a dynamic team, enhance customer experiences, ensure smooth operations, and make the food scene exciting for everyone!

Kerja ini adalah pengurus operasi di pusat membeli-belah yang mengawasi makanan. Anda mungkin berminat dengan kerja ini kerana ia melibatkan memimpin pasukan, meningkatkan pengalaman pelanggan dan memastikan operasi harian berjalan lancar dengan mematuhi piawaian kesihatan.

Management

Team Leadership

Training And Development

Continuous Monitoring

Talent Recruitment

Recruitment Strategies

Safety Standards

Effective Communication




-Manages day-to-day shopping mall’s food court operations, ensures the quality, standards and meets the customers’ expectations on a daily basis.


-Implement best practices to optimize workflow, minimize wait times, and enhance the overall customer experience.


-Plan and work to budgets, maximize profits and achieve sales targets set by the Management.


-Lead FandB team by attracting, recruiting, training, creating work schedules and appraising talented personnel.


-Provide guidance an...

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SMART LEGACY SDN BHD