We put your career growth first. We offer a variety of learning opportunities to help you advance, including training programs and mentorship.

Career Growth and Development

Our modern workspaces are designed to support productivity and ensure a comfortable and engaging work environment

Modern and Comfortable Workspaces:

Your hard work and achievements don’t go unnoticed. We celebrate successes and milestones.

Recognition and Rewards:

With colleagues mix of local and expatriate team members, you’ll experience a rich, inclusive culture that values different perspectives and idea

Inclusive and Diverse Work Environment:

Utilize the latest technology and tools to enhance your productivity and streamline your work processes, 

Cutting-Edge Technology

Participate in regular team-building activities, social events, and company-sponsored gatherings that promote a fun and engaging work environment.

Employee Engagement Activities

SRG Asia Pacific Sdn Bhd

Welcome to SRG AP – Where Exceptional Service Meets Innovation! 🚀
About Us: SRG AP, a proud subsidiary of PGSBPO Pte. Ltd., made its debut in Malaysia with a mission to elevate customer management through top-notch back-office processing. Since 1996, we’ve been at the forefront of delivering stellar communication services, thanks to the vision of industry pioneers.
Why We’re Awesome:
<ul>
<li>Global Reach: Headquartered in the vibrant KL Sentral, Kuala Lumpur, we’re strategically positioned to stay connected globally—both physically and technologically.</li>
<li>Experience &amp; Impact: We’ve successfully handled over 500 projects across various industries and currently support up to 700 seats in our centers.</li>
<li>Diverse Team: Our team of 800 locals and expatriates brings together expertise in 15 languages, ensuring a rich, diverse, and proficient service experience.</li>
</ul>
Join Us: Be part of a dynamic company that’s continuously growing and innovating in the world of customer service and back-office excellence. At SRG AP, your skills and ideas make a real difference!

Welcome to SRG AP – Where Exceptional Service Meets Innovation! 🚀

Discover the SRG AP Experience – Where Work Meets Inspiration! 🌟
Our Culture: At SRG AP, we believe that work should be more than just a job—it should be an experience that inspires and motivates. Our culture is built on collaboration, innovation, and a commitment to excellence. Here’s what you can expect when you join our team:
<ul>
<li>Supportive Environment: We foster a team-oriented atmosphere where everyone’s voice is heard. Our open-door policy means you’ll always have access to support and guidance from colleagues and leaders alike.</li>
<li>Growth Opportunities: We’re dedicated to your professional development. Whether it’s through training programs, mentorship, or career advancement opportunities, we invest in your growth and success.</li>
<li>Diverse and Inclusive: Our team is a vibrant mix of locals and expatriates proficient in 15 languages. We celebrate diversity and believe that a variety of perspectives drives innovation and creativity.</li>
<li>Dynamic Workspaces: With our headquarters in KL Sentral, Kuala Lumpur, our modern facilities are designed to foster productivity and comfort. Enjoy a workspace that’s equipped with the latest technology and amenities.</li>
<li>Work-Life Balance: We understand the importance of balancing work and personal life. Our flexible work schedules and supportive policies are designed to help you thrive both in and out of the office.</li>
</ul>
What You’ll Experience:
<ul>
<li>Innovative Projects: Work on exciting projects for a range of industries and clients, making a tangible impact with your contributions.</li>
<li>Collaborative Teams: Engage with passionate and driven colleagues who are committed to delivering exceptional service and achieving shared goals.</li>
<li>Recognition and Reward: We celebrate successes and milestones, ensuring that hard work and achievements are recognized and rewarded.</li>
</ul>
At SRG AP, we’re more than just a workplace—we’re a community of professionals dedicated to excellence, innovation, and growth. Join us and be a part of something exceptional!

Discover the SRG AP Experience – Where Work Meets Inspiration! 🌟

SRG Asia Pacific, is one of Malaysia’s leading Business Process Outsources (BPO), specializing in Customer Relationship Management (CRM) and Contact Centre

POSITION SUMMARY: 
We are seeking a motivated and results-driven Telesales Consultant to join our team. As a Telesales Consultant, you will be responsible for advising and selling various insurance products to new and existing customers. Your role will involve assessing customer needs, recommending appropriate insurance plans, and ensuring an exceptional customer experience. You will play a key role in helping clients understand their insurance options and secure the best coverage to meet their individual needs.
Duties and Responsibilities:
<ul>
<li>Sales and Customer Service:</li>
<ul>
<li>Actively seek out new sales opportunities through cold calling.</li>
<li>Engage with clients to understand their needs and recommend suitable insurance products (life, health, home, auto, etc.).</li>
<li>Provide clear and detailed explanations of insurance coverage, benefits, and premiums to customers.</li>
<li>Build and maintain strong, long-lasting relationships with clients.</li>
<li>Follow up with prospective clients to close sales and achieve sales targets.</li>
</ul>
<li>Customer Needs Assessment:</li>
<ul>
<li>Conduct thorough consultations with clients to determine their needs and tailor insurance solutions that meet their financial goals.</li>
<li>Provide guidance and recommendations on different insurance options to ensure clients make informed decisions.</li>
</ul>
<li>Achieving Sales Targets:</li>
<ul>
<li>Meet or exceed monthly and annual sales targets as set by the Sales Manager.</li>
<li>Track sales performance and maintain a sales pipeline using CRM to</li>
</ul>
</ul>

This job is for a Call Centre Sales Consultant who sells insurance products. You might like this job because you enjoy helping others find the right coverage while earning bonuses for hitting sales targets. Strong communication skills are a must!

Sales Prospecting

Sales

Inbound Sales

Outbound Marketing

POSITION SUMMARY: 
We are seeking a motivated and results-driven Telesales Consultant to join our team. As a Telesales Consultant, you will be responsible for advising and selling various insurance products to new and existing customers. Your role will involve assessing customer needs, recommending appropriate insurance plans, and ensuring an exceptional customer experience. You will play a key role in helping clients understand their insurance options and secure the best coverage to meet the...

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Company Profile

SRG Asia Pacific Sdn Bhd