Job Description

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.

On a team like this, you learn the most, perform your best work, improve the fastest, and feel most fulfilled professionally.

If this is a journey you’d like to embark on, keep reading!

We are looking for a driven Senior Social Media & Content Specialist to champion our social media and content strategy. You will primarily be working on both our B2B brand, StoreHub and B2C brand, Beep.

In this role, you should have a solid understanding of how each social media channel works and how to create and optimise content so that it’s engaging on those channels. A strong command of the English language and experience creating content for digital formats such as social media, paid ads, and blogs is a must.

You don’t need to be an expert or know everything about our industry (even we don’t!). The work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

📝 Produce high quality content for a variety of mediums (social media, blog, paid ads, video, etc.) at scale and with flair for our audience

🚀 Implement effective social media and content strategies in order to increase web traffic, customer / audience engagement, or for lead generation

🔍 Apply SEO principles to create content that is both engaging, and high-ranking

✍️ Proofread and copy-edit content at speed, while retaining brand voice

📲 Manage and launch new social media channels as needed (current  accounts: Facebook, Instagram, LinkedIn, YouTube, TikTok)

👥 Collaborate with content creators and digital marketing specialists on the team to provide and create value for our audience

📊 Use insights to analyse & grow the number of organic engagements to identify trends, strategise and execute on content creation

🌟 Collaborate with the team to develop StoreHub’s brand awareness & online reputation

Job Requirements

What you will need:

• MUST HAVE: Faultless written English with impeccable spelling, grammar and punctuation
• Minimum 3 years experience in social media management, content creation or similar fields. 
• An obsession for detail – our content creators are expected to take a meticulous approach to content creation, with a focus on accuracy and a keen eye for detail.
• Good eye for visual design and engaging videos.
• Data-driven mindset to help create high performing content and growth hack your platforms.
• Able to think creatively and problem solve.
• High levels of autonomy and self-motivation.
• Able to manage multiple projects and meet deadlines.     
• Developed organisational, planning, and problem-solving skills.

Bonus points:

• Proficiency in other languages such as BM and Mandarin
• Proficiency in graphic design software or tools such as Canva or Adobe Suite (Illustrator, Photoshop, InDesign)
• Proficiency in video editing software
• Experience in video production

BENEFITS
What makes working at StoreHub awesome (and refreshing!):

• Our people - for real! Hubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
• Culture of Candour. We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.
• Cutting edge tools. If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.
• Data availability. The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. This helps us make more informed decisions and get more precise outcomes.
• It’s the Impact that counts. We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work and long hours are not how we measure or talk about a person’s contribution.

We do have all the other cool perks too:

• Free Nespresso Coffee
• Fully stocked fridge and pantry – ice-cream, snacks, and more yums
• Free Season Parking - no more roadside headaches
• Medical and Dental Outpatient Visits + Medical Insurance
• Apple Macbooks for everyone

Skills