Casual Wear

Training & Development Program

Warm & Friendly environment

1 month Contractual Bonus and Variable bonus 

Contractual & performance bonuses.

Attractive Hospital & Insurance Coverage for staff and your loved ones

Hospital & Insurance Coverage

STRATEQ

<div><strong>ABOUT STRATEQ</strong><br>Vision to foresee, ability to execute, understanding customers like no other - three vital ingredients that have been the cornerstone of the Strateq Group for more than two decades.<br><br></div><div>Strateq is a leading technology enabler that has become a truly Malaysian and regional success story.&nbsp; Leveraging on our superior industry expertise and technological strengths, Strateq has been helping local as well as regional clients build their businesses and extend their presence through a wide variety of technology products and services.<br><br><br><strong>VISION</strong></div><div>Building our business through creating mutual success with our customers and partners.<br><br></div><div>&nbsp;</div><div><strong>MISSION</strong></div><ul><li>We provide strategic technology, customer-centric solutions and services that will create value to our customers.</li><li>We will continuously innovate, commit to operational excellence and constantly deliver value to our customers.</li><li>We will continue to focus on the growth and development of our people to lead our company forward.&nbsp;</li></ul><div>&nbsp;<br><br></div><div><strong>VALUES</strong></div><ul><li><strong><em>Resourceful &amp; Flexible</em></strong></li></ul><div><em>We are resourceful &amp; flexible in delivering customer-centric solutions to our customers.</em></div><ul><li><strong><em>Teamwork &amp; Diversity</em></strong></li></ul><div><em>All of our people are key to the success of our company. We are respectful and caring in our interactions. We embrace diversity of cultures and perspectives.</em></div><ul><li><strong><em>Responsible</em></strong></li></ul><div><em>We take responsibility in shaping our future. We have duty to care for our people and community. We strive to impart our knowledge and learning, and serve with humility.</em></div><ul><li><strong><em>Customer Obsession</em></strong></li></ul><div><em>We work vigorously to earn and keep customers trust.</em></div><ul><li><strong><em>Ownership</em></strong></li></ul><div><em>We never say “that’s not my job”. We embrace challenges and strive to deliver optimum results.</em></div><ul><li><strong><em>Innovation</em></strong></li></ul><div><em>We expect &amp; require innovation from our people, and always aim to deliver the best for our customers. We are externally aware and open to new ideas from everywhere.</em></div><ul><li><strong><em>Insist on Highest Standards</em></strong></li></ul><div><em>Our people continuously strive to deliver the best quality products, services, &amp; processes. We think long term and will not sacrifice long term results for short term gains.</em></div>

Company Overview

<div>In Strateq, we treat everyone like a family and we invest &amp; care for all employees as they are our main asset. Come and join our Strateq Family to enjoy the benefits below;<br><br></div><ul><li>5-days week.</li><li>Casual attire.&nbsp;</li><li>Attractive remuneration package &amp; Contractual bonus.</li><li>GHS for immediate family.</li><li>Personal Accident &amp; Term Life coverage.</li><li>Healthy beverages &amp; snacks.</li><li>Comprehensive Training &amp; Development programs.</li><li>Vibrant and fun work environment.</li><li>Recreational Activities.</li></ul><div><br></div>

Strateq Family Benefits

<p><strong>Key Responsibilities:</strong></p>
<ol>
<li>Capable to conduct in-person and online training.</li>
<li>Conduct technical training for the internal field support team to enable our engineers to be equipped with up-to-date support knowledge.</li>
<li>Conduct end-user training for the company's clients, get them familiar with the system, and manage to operate it.</li>
<li>Create, maintain, update or compile the training syllabus in referring to the checklist/documentation/knowledge provided from the Technical Department Teams.</li>
<li>Work as a technical knowledge transfer focal between the company clients and the operation team. Provide business support for ongoing projects and operation teams' daily support.</li>
<li>Coordinate with all account managers, project managers, and service delivery managers for any new updates, changes, or new implementation of the respective account/systems.</li>
<li>Assist Project Manager / Account Manager to perform functional and technical tests based on the project/deployment requirement. Update/compile all the test results promptly and accurately.</li>
<li>Manage the training documents as required and comply with ISO20000 Audit annually. As a process owner for Hard Skill Training Unit (Resources management) and maintained the Failure Mode Effects Analysis - FMEA (ISMS) for the unit.</li>
<li>Able to work independently, self-starter, proactive, multi-tasking, and has a deep desire to learn.</li>
<li>Process teamwork spirit, positive attitude, good discipline, and high adherence to SOP set by the management.</li>
</ol>

This job is about being a Hard Skills Trainer who teaches technical skills in Mandarin and Cantonese (with English support). You might like this job because you’ll help clients and engineers work better with cool tech, all while collaborating with different teams!

Cantonese Chinese

Mandarin Chinese

Failure Mode And Effects Analysis

Technical Support

Key Responsibilities:



-Capable to conduct in-person and online training.


-Conduct technical training for the internal field support team to enable our engineers to be equipped with up-to-date support knowledge.


-Conduct end-user training for the company's clients, get them familiar with the system, and manage to operate it.


-Create, maintain, update or compile the training syllabus in referring to the checklist/documentation/knowledge provided from the Technical Department Te...

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