We’ve expanded Job Specialisations and moved your selections to the new list.
Please check your Work Experience and Job Preferences for accuracy.
Thank you!

Manager, Customer Service

Sunway

AI-generated summary

beta

This job is for a Manager who will lead Customer Service at a hospital. You might like this job because it involves managing VVIP/VIP patients, handling feedback, and working closely with the Board of Visitors.

Undisclosed

Bandar Sunway, Petaling Jaya, Kuala Lumpur

Full-Time

Job Description

Description

Lead and manage the Customer Service department towards achieving continuous improvements in Customers’ Satisfaction Handling and Management of VVIP/VIP Patients/Customers Handling of Customers’ Feedbacks To be one of the main liaison person for the Board of Visitors of the hospital

Requirements

Diploma or Degree in Customer Service, Nursing or other medical related field Minimum of 7 years’ experience in Customer Service or in the Hospitality industry Good command of both written and spoken Bahasa Malaysia and English Ability to work under pressure. Effective decision-making and problem solving skills. A good team player with good interpersonal skills; Adaptable to fast-paced working environment. Skilled in using Microsoft Office. Able to work 6 days a week

Job Requirements

Company Benefits

Exciting career opportunities

From scholarships, internships, to continuous development in your chosen profession, Sunway provides just the right platform for you to excel.

Management associate programme

We provide proper guidance and empower candidates to be entrepreneurial, nurturing well-rounded leaders ready to take the Group forward.

Leader mentorship

You will be mentored by the top management, and assigned with special projects where you get to engage key stakeholders.

Additional Info

Company Activity

Last active - few days ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Customer Service, HR Operations (Payroll, Admin, Office Management), Key Account / Relationship Management

Company Profile

Sunway

Sunway Group is one of Southeast Asia's leading conglomerates, with 13 business divisions operating across 50 locations worldwide, primarily across the Asian region. We strongly believe that sustainability and profitability can go hand-in-hand - integrating the environmental, social and governance (ESG) as a framework on which our core business strategies are built to promote the needs of our communities and to...