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Senior Executive - Customer Experience & Rewards (SPP+) (Sunway Property)

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This job is for a Senior Executive in Customer Experience & Rewards at Sunway Property. You might like this job because it involves diverse tasks like analysis and project management. Strong problem-solving skills and teamwork are essential. Weekend work might be required. You should have a Bachelor's degree and 3-5 years of relevant experience.

Undisclosed

Bandar Sunway, Selangor, Kuala Lumpur

Job Description

Description

OPERATIONS A day in life in the department of Sunway Property Pals+ (SPP+) is never the same. Multitasking is a typical skill to hone, and your talents and interest may be put to use in areas of the organisation that require immediate attention. However, you may anticipate spending the bulk of your time in the following places: • Conduct multiple in-house and external analyses to inform strategy and guide organisational action specifically for Rent+ and Reward+. • Create presentations and report for meetings. • Work together in a team to improve the current services, or ideas by providing input on the basis of carefully analysed data. • Join forces across teams to find the best approaches to current issues. • Manage projects timelines and administration. WORKING ENVIRONMENT When you initially start working at Sunway Property and with the Sunway Property Pals+ team, you might feel overwhelmed as you need to learn the process in the shortest time, but it would be the greatest achievement. By sharing our thoughts on the expectation, we may hopefully ease your transition into the new role. Simply, you and I are both leaders. • Shouldn't skimp on effort if want to get results, because efficiency is important to you. • Be kind to others because that's how you want to be treated. • Know what you want but are open to different ways of getting there.

Requirements

SKILLS Strong problem-solving skills, with a commitment to producing actionable results; a willingness to challenge themselves and learn new skills; competence in a wide range of business-related areas and a quick learner; self-awareness that acknowledges the possibility of learning something new from peers and that one should never presume to know everything. • Capable of using Microsoft Office products. • Independent thinker who knows how to work effectively in a fast pace environment. • Possess excellent command of the English language. • Strong interpersonal skills with a proven track record of success in persuading people at all levels of a business. • Passion for business and management; fluency in discussing current events in the business world. • Ability to adjust to a high-pressure, ever-changing, and frequently urgent work environment. • A proactive, "can-do" approach to your work, even if the topic is entirely new to you. QUALIFICATIONS & EXPERIENCE • Bachelor’s Degree in Business Administration, Marketing, Hospitality & Tourism, Communication, or other related fields. • Preferably 3-5 years of work experience in Customer Service, Sales, Operations, or equivalent role where responsibilities included assisting in building a new pillar/business related to customers. • Candidates that have less than 5 years of experience are encouraged to apply if able to demonstrate passion and strong job fit for this role • Proficient in both written and spoken English • Proficiency with Microsoft Office (Powerpoint, Word & Excel) • Technology Literate and able to use Digital Tools PERSONALITY TRAITS • Customer-Oriented and Empathetic Mindset • High Problem-Solving Skills • Have a keen attention to detail, and be well organized • Possess excellent communication skills • Able to work independently and efficiently • Quick learner with a desire to accomplish wonderful things in a team within a given • timeframe • Able to work weekends (where and when required)


Job Requirements


Company Benefits

Exciting career opportunities

From scholarships, internships, to continuous development in your chosen profession, Sunway provides just the right platform for you to excel.

Management associate programme

We provide proper guidance and empower candidates to be entrepreneurial, nurturing well-rounded leaders ready to take the Group forward.

Leader mentorship

You will be mentored by the top management, and assigned with special projects where you get to engage key stakeholders.


Additional Info

Company Activity

Last active - 1 hour ago


Company Profile

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Sunway

Sunway Group is one of Southeast Asia's leading conglomerates, with 13 business divisions operating across 50 locations worldwide, primarily across the Asian region. We strongly believe that sustainability and profitability can go hand-in-hand - integrating the environmental, social and governance (ESG) as a framework on which our core business strategies are built to promote the needs of our communities and to...