Come in shorts, jeans, workout clothes. Whatever you're most comfortable wearing! 

No dress code

Get fit while at work. Get free boxing classes in any of our studios

Free classes

We firmly believe in working hard & playing hard too. Get paid vacation days at TRIBE

Vacation Days

Listen to the newest, trendiest music while working

Music during work hours

This is not your usual 9-5 job.For those looking for more freedom with time, look no further. 

Flexible working hours

At TRIBE, you deserve to get paid what you are worth!

Get paid well 

TRIBE Boxing

<div>TRIBE is a place to do more, be more and dream more. &nbsp;Our boutique fitness studios are highly focused on rhythmic boxing that is sure give each individual a total body workout. More importantly, our core values of people and community has helped us to create a strong brand that is focused around empowering those that attends our classes with the ability and confidence to take on any obstacles and challenges they may face throughout their day. Come for the workout, stay for the community.&nbsp; Amazing scenes, surrounded by amazing people, cared for by a charismatic team. If your passion is fitness &amp; lifestyle , TRIBE is the place to be!</div>

Welcome to TRIBE

<div>We believe that fitness should be made for everyone. With a surround-sound music system to heighten your senses, and an exhilarating workout regime designed to enable you to go at your own pace.Lose yourself to the beat of the music as we bring out the best of your boxing abilities to the forefront, all in a heart-pumping nightclub atmosphere. Here, we want you to be a part of a TRIBE that you can call your own. Every beat matters - the beat of your heart, the beat of the song, and of course, the beat of your punches. </div><div>We are a very family orientated team, we do everything as one. Like our title suggests, we will be welcoming all the talents into our TRIBE and be part of our growing team. Check us out here: <a href="https://www.instagram.com/tribebx.co/?hl=en">https://www.instagram.com/tribebx.co/?hl=en</a></div>

About Us

We are the next generation of a Boxing Boutique Gym, done right here in the heart of Mont Kiara.

Job Overview
We see the Operations Managers as the leader of all TRIBE amazing studios participating and contributing to the brand’s growth by expertly and efficiently managing TRIBE studio operation, building good relationships with the members and community, and leading the operation team to provide all TRIBE members and guests with a best-in-class experience.
We are looking for someone who has a passion for TRIBE culture and brand and is interpersonally savvy with a strong business acumen and have the ability to creatively solve problem. Our ideal Operations Manager must be able to execute internal and external lead generation strategies to increase membership database and sales as well as promote the culture of welcoming and motivating our members. A passionate hands-on approach to managing the operation with a “get-it-done” attitude is expected.

Job Roles &amp; Responsibilities
<ul>
<li>Customer Service Management</li>
<ul>
<li>Provide high-level customer service and exceptional hospitality to members, greeting and assisting members with bookings, packages or other matters, and responding to customers’ inquiries and feedback.</li>
<li>Resolve issues and members’ complaints pertaining to class and user experience in a positive and timely manner. And most importantly able to confidently manage conflict in high pressure situations.</li>
<li>Demonstrate a solution oriented mindset and ability to execute within TRIBE standards in any situation.</li>
</ul>
<li>Employee Management</li>
<ul>
<li>Oversee the onboarding, training and development and proactively provide constructive feedback to the Front-of-House.</li>
<li>Train, motivate, direct, coach and evaluate the Front-of-House, create and maintain a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and Company goals.</li>
<li>Supervise and assist the Front-of-House in engaging with members on the sales of offerings and products, resolving difficult or complicated transactions.</li>
<li>Assist with the Front-of-House work schedule with the goal of maximising usage and efficiency.</li>
<li>Proactively address the studio’s hiring needs by identifying the operation team’s strengths and areas of opportunity.</li>
</ul>
<li>Back-end Operations</li>
<ul>
<li>Negotiate and execute strategic deals across a wide array of clients, corporates and verticals that satisfy TRIBE business goals, which includes but not limited to acquiring new members, generating revenue and/or provide value-add benefits to TRIBE community.</li>
<li>Actively identify initiatives and processes that will drive continuous improvement in TRIBE’s service to members and guests.</li>
<li>Actively monitor the attendance trends to develop classes and analyse the results of overall attendance.</li>
<li>Generate the operational reports and analysis for management and planning purpose, include but not limited to class attendance trend, class feedback, customers’ experience and satisfaction and sales progression.</li>
<li>Be an active member of the operation team providing various stakeholders’ feedback and contributing ideas for product growth, members acquisition, members retention and continuous improvement.</li>
<li>Work closely with all departments to roll out plans and initiatives related to class innovation to grow the brand and strengthen the bond of community.</li>
<li>Assist and provide support to Head of Operations / Management with the daily operation of studio.</li>
<li>Assist in any ad-hoc assignments as and when required.</li>
</ul>
<li>Day-To-Day Studio Management</li>
<ul>
<li>Manage the overall maintenance and operational matters in TRIBE studios with priority and good sense of judgement.</li>
<li>Manage and oversee the digital operation and ensure smooth operation of livestream classes.</li>
<li>Maintain a safe and clean studio.</li>
<li>Assist with any private / special events and campaigns happening at the studio and outside the studio.</li>
<li>Communicate any studio maintenance or construction needs that are or could interfere with members experience to the Management, and help oversee proper and prompt fixing.</li>
<li>Assist the Operation and Finance team with inventory management and replenishment of inventory when it drops to a specified level.</li>
<li>Manage the studio supplies ordering.</li>
<li>Attend to members’ requests on the organisation of private class and personal training and coordinate with the instructors / trainers on the necessary arrangement.</li>
<li>Build and foster relationships in the studio with TRIBE instructors and the community.</li>
</ul>
</ul>

This job is for an Operations Manager at TRIBE studios. You might like this job because you get to lead and manage the operation team, negotiate strategic deals, and promote TRIBE&#x27;s culture while providing excellent customer service and hospitality. You&#x27;ll also get to participate and contribute to TRIBE&#x27;s growth and foster relationships with members and the community.

We are a fast-growing fitness brand looking for hardworking, purpose-driven and forward-thinking problem-solvers with exceptional interpersonal skills.

Operations Management

Employee Coaching

Customer Relationship Management

Verbal Communication Skills

Analytical Skills

Creative Problem-Solving

Job Overview
We see the Operations Managers as the leader of all TRIBE amazing studios participating and contributing to the brand’s growth by expertly and efficiently managing TRIBE studio operation, building good relationships with the members and community, and leading the operation team to provide all TRIBE members and guests with a best-in-class experience.
We are looking for someone who has a passion for TRIBE culture and brand and is interpersonally savvy with a strong business acumen ...

Operations Manager

TRIBE Boxing

Social Media Management Intern

Twinkle Brand Creator Studio Sdn Bhd

Digital and Social Media Intern

STTOKE Malaysia

Human Resource Intern

Cloudify.Asia

(Intern) Social Media Strategist

Twinkle Brand Creator Studio Sdn Bhd

Videographer/Video Editor

Marvant Evolutions Sdn Bhd

Social Media Intern

PersonEdge Sdn Bhd

Content Creator Internship

Bike Bear

Junior Business Analyst

Stampede Solution

Videography Intern

PersonEdge Sdn Bhd

Company Profile

TRIBE Boxing