TROOPERS offers work from home arrangements and half-day work on the last Friday of every month

Flexi Friday

TROOPERS fosters a dynamic work culture that thrives on innovation and collaboration. The best idea wins!

Dynamic Work Culture with Real Impact

TROOPERS offers a competitive leave structure, including Flexi-Fridays for a better work-life balance.

Competitive Leave Entitlement

Your career and personal growth is our priority and we ensure that in our fast-paced environment


Accelerate Your Growth

Part of Asia's largest Human Capital SaaS platform

A BetterPlace company

We are expanding fast, and there are travelling opportunities 



Regional based local company

TROOPERS

TROOPERS, a BetterPlace company, envisions positively disrupting the part-time, freelance, and gig worker culture through technology. Based on our core values of Accountability, Legitimacy, and Transparency, our company focuses on increasing accountability in performance output, providing a trustworthy and safe ecosystem for job seekers in the gig economy, and transparency in what we do.
Our people-first strategy is enabled by our proprietary tech platform, enabling us to capture the entire ecosystem of the frontline workforce hiring. We always look for ways to push the boundaries of limitations by being innovative and by going the extra mile.
We are a seasoned team of experts with presence in Malaysia, Singapore, Indonesia, Thailand, Philippines, Vietnam, India, and the Middle East, and as we grow our presence in Asia and globally, TROOPERS is continuously looking for new talent to grow the company with.

About Us

TROOPERS values a people-centric culture that prioritizes employee well-being and growth, recognizing their pivotal role in driving the company's success.
The culture emphasizes accountability, with employees encouraged to take ownership of their roles, fostering a sense of responsibility and accomplishment.
Collaboration is central at TROOPERS, where teamwork and innovation thrive through open communication and idea-sharing.
Innovation is actively encouraged, pushing boundaries and nurturing a forward-thinking atmosphere.
Transparency is fundamental, with open communication promoting trust and alignment with the company's goals.
TROOPERS' global presence promotes diversity, enriching the work environment and broadening perspectives.
A growth mindset is integral, encouraging employees to view challenges as opportunities for personal and professional development.
Inclusivity is at the heart of the culture, ensuring that all voices are heard, celebrated, and respected.
In essence, TROOPERS offers a dynamic, inclusive, and growth-oriented environment where employees are empowered to contribute to the company's success while nurturing their own development.

About Our Culture

We are Troopers! 

Role Overview :
Key Responsibilities :&nbsp;
<ul>
<li>Deliver excellent user satisfaction by resolving user complaints and concerns professionally.</li>
<li>Respond to users via email, live chat, social media platforms (Facebook, Instagram, etc.), and app reviews.</li>
<li>Provide clear and detailed information to users while maintaining follo ups where necessary.</li>
<li>Understand Troopers’ products and services thoroughly to provide accurate assistance.</li>
<li>Ensure all communications reflect professionalism, empathy, and company values.</li>
<li>Maintain department KPIs and adhere to company policies and procedures.</li>
<li>Support ad hoc tasks as required and foster a positive working environment.&nbsp;</li>
</ul>

This job is about helping users by answering their questions and solving problems via email, chat, and social media. You might like this job because you get to make people happy while working with a supportive team!

Customer Service

Administrative Support

Role Overview :
Key Responsibilities : 



-Deliver excellent user satisfaction by resolving user complaints and concerns professionally.


-Respond to users via email, live chat, social media platforms (Facebook, Instagram, etc.), and app reviews.


-Provide clear and detailed information to users while maintaining follo ups where necessary.


-Understand Troopers’ products and services thoroughly to provide accurate assistance.


-Ensure all communications reflect professionalism,...

Associate, User Support

TROOPERS

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