Job Description

Key Responsibilities : 

Food Handler Certification (LPM)

• Deliver the MOH-prescribed LPM programme; manage SLPM licence, FoSIM records, and KKM compliance
• Advise clients on PBT inspection readiness and hygiene standards (MeSTI, GMP, Halal)

Workforce Onboarding

• Own Troopers' onboarding programme — content, delivery, and pre-deployment completion across all gig worker categories
• Monitor completion rates and readiness; continuously improve the programme

Soft Skills Training

• Facilitate modules on conduct, communication, grooming, and adaptability for a multilingual gig workforce
• Convert client feedback on worker behaviour into targeted training interventions

Content & Reporting

• Maintain a bilingual (BM/EN) training library and track key metrics — LPM pass rates, onboarding completion, and assessment scores — to inform leadership decisions

Job Requirements

Qualifications:  

• Diploma or Degree in HR Development, Food Science, Nutrition, Environmental Health, Hospitality, or related field
• Certified Food Handler Trainer recognised by MOH/KKM (MOH Trainer Compulsory Course completed)
• HRD Corp TTT certification (or must obtain within probation period)
• 3–4 years of experience in training/facilitation, preferably with frontline or blue-collar audiences
• Experience in the food industry (QA, Production, or Operations) or as a safety auditor is an advantage
• Proficient in Bahasa Malaysia and English; Mandarin or Tamil is a plus

Skills