Job Description

Role Overview : As the Senior Product Manager (Multi-Platform Execution) at TROOPERS, you are the definitive anchor for our product delivery lifecycle. We are seeking a legitimate, highly execution-focused Product Manager—not a design or AI-copywriting specialist—to manage actual product work, coordinate complex deliveries, and handle strategic product positioning. You will bridge the gap between business risk and engineering output, ensuring strict adherence to sprint ceremonies, active mid-sprint testing, and direct resolution of communication bottlenecks. Delivery success and engineering accountability are at the core of this role. 

Key Responsibilities :  

• Project Management & Task Execution: Leverage strong project management skills to orchestrate delivery, ensuring work is completed efficiently, whether sequentially or in parallel. Implement rigorous task management to keep cross-functional teams aligned and accountable for their respective responsibilities.
• Roadmap Commitment & Scope Enforcement: Fully own feature enhancements and roadmap commitments. Actively prevent unilateral delays and utilize strong negotiation skills to avoid scope creep. Mandate that any shifts in delivery dates must be evaluated through a formal Decision Sprint to mitigate financial risks. Hold the Head of Engineering and the tech team accountable to agreed deadlines.
• Strategic & Systems Thinking: Apply strategic thinking to continuously identify and prioritize the core problems the organization needs to solve. Utilize systems thinking to understand and manage how different product features, technical components, and operational workflows relate to one another across the ecosystem.
• Sprint Ceremonies & Continuity Planning: Command sprint planning with fixed, non-negotiable dates. Ensure maximum preparedness prior to ceremonies to prevent stalling the entire team due to hotfixes or leaves. Establish rigorous continuity planning so that developers have absolute clarity on tasks and priorities at all times, preventing stalled productivity when leadership is away.
• Active Co-Testing & Quality Ownership: Move beyond "literal" delivery. Actively co-test with developers mid-sprint to identify and resolve missing flows (such as mandatory validation flows) before they reach the UAT phase. Prevent scenarios where uncoordinated builds are handed over to stakeholders with glaring omissions.
• Direct Communication & Unblocking: Act as a proactive problem solver, not a middleman. Directly communicate with engineering leads, stakeholders, and operations to find root causes of internal blocks and clear communication lines. Intervene immediately when team members are stalled waiting for responses.
• End-to-End Product Execution: Manage the legitimate product lifecycle across multiple platforms, including coordinating multi-team deliveries, managing task backlogs, defining detailed technical product specifications, and ensuring market positioning is expertly handled without getting bogged down by purely design iterations or copywriting.

Job Requirements

Qualifications: 

• Experience: 4-7+ years of rigorous Product Management experience, preferably in high-growth SaaS, workforce management, or complex B2B/B2C platform environments. (Note: A background strictly in UI/UX, design, or pure marketing will not suffice for this delivery-heavy role).
• Core Competencies: Demonstrated expertise in project management, strategic problem-solving, and systems thinking. Proven ability to orchestrate parallel and sequential workstreams effectively.
• Technical & Agile Proficiency: Deep expertise in Agile frameworks, sprint ceremony management, and technical delivery coordination. Proven ability to hold technical engineering teams accountable to strict deadlines and business deliverables.
• Quality Assurance Rigor: Hands-on experience with mid-sprint validation, basic validation flows, and detailed acceptance criteria testing. Ability to co-test alongside engineers rather than relying entirely on end-of-sprint UAT failures.
• Risk, Scope & Negotiation: Strong commercial acumen to understand the financial risks of delayed deployments. Highly skilled at managing "Decision Sprints" and utilizing exceptional negotiation skills to manage stakeholder expectations and prevent scope creep.
• Communication Skills: Exceptional direct communication and conflict-resolution skills. Ability to have tough conversations with engineering leadership to maintain sprint integrity and discover root causes of delivery failure.

Skills