Job Description

Role Overview :

We’re looking for a highly organized and enthusiastic Talent Operations Associate to help support the full lifecycle of our gig workforce. This is a great opportunity for a recent graduate or someone early in their career who’s excited to learn how to support talent operations in a fast-paced, flexible work environment. 

Key Responsibilities : 

Support Gig Worker Recruitment

• Post job listings on platforms and job boards
• Help screen candidate applications based on checklists or criteria
• Schedule interviews or onboarding sessions

Assist with Onboarding

• Send out onboarding emails and track completion
• Help collect and organize required documents (e.g., IDs, contracts)
• Share training materials or help answer common new joiner question

Help with Worker Support

• Monitor new gig worker progress and flag issues to the team
• Reply to basic gig worker questions or route them to the right person
• Help update FAQs and support resources

Track Performance Data

• Enter performance data into spreadsheets or tools
• Assist in preparing reports or dashboards for team review
• Help organize recognition for top gig workers (e.g., certificates, emails)

Job Requirements

Qualifications:

• Undergraduate diploma in business management, marketing or other related field.
• 1 year of relevant work experience in business development or similar field is an advantage.
• Must be able to communicate in English. Having more than 2 languages is an advantage.
• Excellent Microsoft Office skills; especially Excel and PowerPoint.
• Solid problem solving and critical thinking skills.
• Attention to detail and time management skills.
• Resourceful with a high level of initiative.
• Strong oral and written communication skills.
• Great interpersonal skills and a quick learner.
• Ability to multi-task several projects simultaneously and work under pressure.

Skills