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Solutions Consultant (AS400)

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This job is all about keeping important business applications running smoothly. You might like this job because you'll solve technical issues, guide teammates, and help customers use systems effectively—all while working on exciting projects!

Undisclosed

Mid Valley , Kuala Lumpur

Job Description

  

  • To support and maintain the company’s mission critical business applications.
  • Take responsibility & accountability on incidents and problem, from progress through to closure
  • Monitor, troubleshoot and resolve production issues or requests. Investigate and resolve incidents by applying fixes within service level agreement. Able to guide juniors to resolve any issue escalated from lower level.
  • Perform root cause analysis, provide corrective and preventive solution
  • Documenting the troubleshooting and problem resolution steps, testing & results.
  • Provide assistance and advice to customers in the effective use of systems and applications
  • Must be able to clearly communicate to customers, teammates and management
  • Able to propose/recommend on solution to address new business requirement needs. Work with developer to ensure application system is being designed to meet operational needs
  • Ensure that any assigned project work is completed on time and meets the required scope
  • Provide out of hours on call support

Job Requirements

  

  • BSc degree in Software Engineering or IT equivalent
  • Minimal 10 years in troubleshooting and analytical skills Programming/Support and debugging exposure in either of COBOL/ RPG/C/C++ or GPL (General Purpose Language) such as Java, Kotlin, Typescript/Javascript/Dart, Swift, Python
  • Experience in WebSphere and basic understanding on REST or SOAP webservices in Java
  • Experience in setting API Gateway (AWS API Gateway)
  • Knowledge of Elastic Search, Kibana and Fluent bit
  • Knowledge of container/DevOps Cloud Native Platform technologies, capabilities, and processes
  • Project experience in ADFS integration, Reverse Proxy setup and configuration
  • Knowledge of SQL and understanding of relational database structures & DB encryption
  • Communicate well both in written and verbal
  • Candidates with Payment/Credit Card applications or COBOL400 experience is an advantage
  • Willing to adapt to new systems and new platform (AS400/VM Open Source)
  • Good analytical skills and ability to work independently
  • Ability to work in a team and provide guidance to junior team members.

Skills

Credit Card Applications
COBOL (Programming Language)
Acceptance Testing
User Acceptance Testing (UAT)
IBM RPG (Programming Language)
Java (Programming Language)
Technical Support

Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive

Job Specialisation


Company Profile

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Worldline International