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This job is for a Surety Underwriting Assistant Manager. You might like this job because you'll provide technical expertise, monitor underwriting strategies, and contribute to customer service excellence. Required: Bachelor's Degree, 2+ years Claims or Underwriting experience.
Undisclosed
Kuala Lumpur, MY, Kuala Lumpur
Job Description
Job Summary
To provide technical underwriting expertise and guidance to Business Units and Underwriters under direct supervision and specializing in a line of business or product line, to enable achievement of business plan and the delivery of excellent customer service.
Job Accountabilities - Key Accountabilities
• Contribute to the implementation of underwriting strategies (e.g. pricing) and solutions (e.g. product development, underwriting tools and processes) for a portfolio, line of business or product line.
• Develop knowledge in product line and industry.
• Monitor underwriting strategy relating to performance metrics, data and insights.
• Operate within established organization Risk Policy, Global Underwriting Policy and underwriting governance policies.
• Contribute to development of technical underwriting guidelines, and Best Practices, including controls and procedures.
Work on projects of low to moderate complexity.
Handle queries within delegated authority.
Support aspects of portfolio management, including analysis to monitor profitability and growth of specialty areas of business.
Monitor Technical Price accuracy and supports Technical Price Certification.
Contribute to the Technical Underwriting Review Process.
Participate in compliance-related queries, including regulatory exams and insurance department inquiries.
Anticipate, recognize and respond to needs of customers.
Support implementation of customer initiatives.
Provide status updates.
Resolve technical problems by referring to policies, procedures, specifications.
Compare alternatives for solving problems or improving procedures or products and provide recommendations.
Provide technical expertise for short-term, defined scope projects.
Job Functions
• May provide recommendations on aspects requiring change or remedial action.
• May contribute to the development of technical standards, controls and practices in line of business or product line.
• May monitor accumulations elements, where appropriate to the line of business.
• May contribute to underwriting technical training content development.
Job Qualifications
• Bachelors Degree and 2 or more years of experience in the Claims or Underwriting area
OR
• High School Diploma or Equivalent and 4 or more years of experience in the Claims or Underwriting area
OR
• Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Underwriting area
AND
• Microsoft Office skills
Preferred:
• Strong listening, verbal and written communication skills
• Strong verbal and written communication skills
• Insurance industry experience
Business Accountabilities
• Review and analyze project performance using standard reporting tools and highlight discrepancies against plan.
• Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
• Collect data from well- established sources and analysis, recommendations and commentary to facilitate underwriting decision-making.
• Monitor underwriting business processes in order to identify opportunities for improvement.
• Review and analyze customer service levels using standard reporting tools and highlight discrepancies to more senior colleagues.
• Provide detailed procedural advice to internal clients to ensure that internal standards are adhered to.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): MY - Kuala Lumpur
- Remote working:
- Schedule: Full Time
- Recruiter name: Tarenjit Kaur
- Closing date:
Job Requirements
Company Benefits
Mental health and wellbeing resources
We host accessible webinars for employees on topics like healthy eating, mindfulness, resilience, parenting, finances, work relationships, and more.
Sports & Recreational Club
We organize regular sports events like badminton and bowling tournaments, fostering teamwork and spirit through our Sports Club.
Flexible work hours:
We offer flexible working hours to help our employees manage their work and personal commitments.
Hybrid working arrangement
We offer hybrid work arrangements, allowing employees to work from the office or remotely, promoting flexibility, adaptability, and collaboration.
Additional Info
Company Activity
Last active - 1 week ago
Experience Level
0 - 10 Years of Experience
Company Profile
Zurich Services Malaysia Sdn. Bhd.
Zurich is a leading multi-line insurer that serves its customers in global and local markets.
With about 60,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 210 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872.
ONE TEAM, ONE PURPOSE
We are Zurich, one global company, with one mission, one ambition, one set of shared values and a clear commitment to our stakeholders: our customers, our people, our shareholders, and the communities in which we live and work.
Source: Zurich