Enjoy employee discounts on beverage, merchandise, etc at all outlets across Malaysia.

Employee Discount

Establishment of corporate benefits to offer exclusive discounts or benefits to each employee. 

Employee Perk Programmes

Out-patient care and in-patient care are covered for all employee including ongoing wellness programs & activites.

Health and Wellness

Job training and continuing education help to fuel employee career growth.

Career Development

Provide more generous with their leave days. We have more than 6 other types of leave!

Extension Leave Benefits

ZUS COFFEE

<div>For many, coffee is a daily need.&nbsp;</div><div>Specialty coffee, however, is often seen as a luxury, something you treat yourself to only on special occasions.</div><div>We started ZUS Coffee to change this perception.</div><div>With the best quality ingredients, high-level coffee brewing technology and innovative business model, we’re evolving the concept of coffee consumption to make specialty coffee affordable for everyone, everyday.</div><div>a Necessity, not a Luxury&nbsp;</div>

ABOUT ZUS COFFEE

<div><strong>To be the #1 tech-driven coffee chain</strong>, where specialty coffee becomes a daily necessity and not a luxury confined by location and affordability. We envision a world where every individual can enjoy the quality of specialty coffee they rightfully deserve.</div>

VISION

Working In ZUS

<p><strong>Position Responsibilities</strong>&nbsp;&nbsp;</p>
<ul>
<li>Prompt reporting to superior and keeps them informed on all department issues &amp; project updates.</li>
<li>Plan, execute, and follow up training modules organized for Operation teams.</li>
<li>Conduct theory and practical classes on onboarding, customer service, and coffee knowledge training in line with company policy/ SOP.</li>
<li>Perform in-house training via online and physical class.</li>
<li>Develop &amp; maintain training materials and contribute to enhance training modules.</li>
<li>Organize training invitations and collect feedback from the training conducted.</li>
<li>Develop &amp; maintain spreadsheets or equivalent to streamline processes.</li>
<li>Provide relevant knowledge &amp; skills training up to District Manager level.</li>
<li>Involved direct and indirectly with other related departments (eg: Product, QA , Supply Chain) to get the latest updates for training material preparation.</li>
<li>Arrange external training to support Operation Management Team (eg: Food Handling Certificate).</li>
<li>Initiates, organizes &amp; handles coffee related projects in the learning &amp; development department.</li>
<li>Oversees &amp; verifies coffee related material &amp; trainings to ensure relevance &amp; accuracy of content.</li>
<li>Responsible for developing beverage equipment &amp; product related training material.</li>
<li>Completes job responsibilities and performance objectives in a timely and effective manner and in accordance with company policies and procedures.</li>
<li>Perform any other special projects/tasks as assigned by superior/ management.</li>
</ul>

This job is a Coffee Specialist, where you’ll train teams on coffee knowledge and customer service. You might like this job because it combines your love for coffee with helping others learn, plus you get to work on fun coffee projects!

Coffee Making

Food And Beverage Management

Train The Trainer

Technical Training

Position Responsibilities  



-Prompt reporting to superior and keeps them informed on all department issues and project updates.


-Plan, execute, and follow up training modules organized for Operation teams.


-Conduct theory and practical classes on onboarding, customer service, and coffee knowledge training in line with company policy/ SOP.


-Perform in-house training via online and physical class.


-Develop and maintain training materials and contribute to enhance training m...

Coffee Specialist

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Company Profile

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