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Store Supervisor (1 Utama)

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This job is for a Store Supervisor at 1 Utama. You might like this job because you get to lead a team, create a positive store vibe, and ensure customers have a fantastic experience. Plus, you’ll help your team learn and grow every day!

RM 2000 - RM 2500

bandar utama, Selangor

Job Description

  • Create and maintain the right systems in place to ensure all staff can effectively communicate with each other, both on and off the shop floor.
  • Lead from the front and demonstrate 5* Customer Experience yourself while on the shop floor. Be aware of your shop floor at all times through observing and listening to the consultations taking place. Providing clear and consistent feedback and direction to the team on their customer experience is key to shop floor leadership.
  • Ensure work is delegated throughout the management team in order to maximise your time spent on the shop floor.
  • Provide regular learning, coaching and reviews for your team to allow them to consistently deliver 5* customer experience. This includes working with them on their product knowledge, brand awareness, and customer interaction skills.
  • How often development takes place is up to you and the management team - every day is a learning opportunity.
  • Encourage, respect and look after one another. Hold each other up so that your place of work is a supportive environment.
  • Know how to use Microsoft excel.
  • Comfortable meeting and engaging with new people.
  • Eager to learn and develop through supportive feedback and training.
  • Ability to work flexible hours to meet the needs of the shop. 

Job Requirements

  • Know how to use microsoft excel.
  • Experience in retail / cosmetic industry
  • Good customer service skills, knowledge in CRM would be an advantage. 

Skills

Customer Service
Effective Communication
Microsoft Excel

Company Benefits

Health Insurance

Health Insurance

Medical

Medical

Staff Discounts

Staff Discounts


Additional Info

Company Activity

Last active - few days ago

Career Level

Junior Executive

Job Specialisation


Company Profile

Abeaute Sdn Bhd-logo-image

Abeaute Sdn Bhd

Since establishing 25 years ago, Lush has been driven by innovation and its ethics. Creators of pioneering beauty products such as the fizzing bath bomb, shower jellies and solid shampoo bars, Lush places emphasis on fresh ingredients like organic fruits and vegetables. Lush fights tirelessly against animal testing and operates a thoroughly comprehensive Ethical Buying department, developing fair and direct trade...