Job Description

Job Summary:

This role is responsible for driving the growth and development of the industrial lubricants business within the Malaysian market. The successful candidate will play a crucial role in expanding sales, implementing effective marketing strategies, and building strong customer relationships.

Key Responsibilities:

Sales Expansion:

• Develop and execute sales strategies to achieve ambitious sales targets for industrial lubricants in the Malaysian market.
• Identify and pursue new business opportunities across various industry sectors (e.g., manufacturing machine makers, lubricant distributors, etc.).
• Build and maintain strong relationships with key customers, distributors, and channel partners.
• Conduct market research and competitive analysis to identify market trends and opportunities.
• Prepare sales forecasts, track performance, and analyse sales data to identify areas for improvement.

Marketing Activities:

• Develop and implement comprehensive marketing plans to promote industrial lubricants in the Malaysian market.
• Organise and participate in trade shows, seminars, and other marketing events.
• Manage the development and distribution of marketing materials (e.g., brochures, flyers, presentations).
• Build brand awareness and enhance the market image of SHL lubricants.
• Monitor and analyse marketing campaign effectiveness and make necessary adjustments.

Customer Service:

• Provide technical support and assistance to customers regarding SHL lubricants.
• Address customer inquiries and resolve any issues promptly and professionally.
• Ensure customer satisfaction and build long-term relationships.

Market Intelligence:

• Stay abreast of industry trends, competitor activities, and regulatory changes in the lubricants market.
• Gather market intelligence and provide insights to support business decisions.

Job Requirements

Qualifications & Experience:

• Bachelor's degree in Marketing, Business Administration, Engineering, or a related field.
• 3-5 years of experience in industrial lubricant sales or a similar role (preferred, but not essential).
• Strong understanding of the lubricants market in Malaysia.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to build and maintain strong customer relationships.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Strong work ethic and a results-oriented approach.
• Fluency in both English and Malay (written and spoken).

Skills