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This job is a Senior Executive in Corporate Catering & Outlet Operations. You might like this job because you get to plan and execute corporate events, develop innovative menus, manage outlet operations, and ensure customer satisfaction in a diverse work environment.
Undisclosed
Sepang, Kuala Lumpur
Job Description
Job Description
- Plan, coordinate, and execute corporate catering events, including meetings, conferences, and special events, ensuring exceptional service and customer satisfaction.
- Develop and maintain relationships with corporate clients, understanding their needs and preferences to tailor catering services accordingly.
- Manage the day-to-day operations of our outlets, including staffing, inventory management, and ensuring compliance with health and safety regulations.
- Collaborate with the culinary team to develop innovative menus and offerings that meet the needs and preferences of our clients.
- Train and supervise staff to ensure they deliver high-quality service and adhere to company policies and procedures.
- Monitor and analyze financial performance metrics, including sales, costs, and profitability, and implement strategies to optimize performance.
- Stay updated on industry trends and best practices, continuously seeking opportunities for improvement and innovation.
- Handle customer inquiries and concerns in a professional and timely manner, resolving issues to ensure customer satisfaction.
Qualifications:
-Bachelor's degree in Hospitality Management, Business Administration, or related field. Master’s degree preferred.
-Minimum of 3 years of experience in hospitality management, with a focus on corporate catering and food service operations.
-Strong understanding of catering operations, including menu planning, event coordination, and food safety standards.
-Excellent leadership and communication skills, with the ability to motivate and inspire a team.
-Proven track record of delivering exceptional customer service and building strong client relationships.
-Proficiency in Microsoft Office suite and catering management software.
-Ability to work flexible hours, including evenings and weekends, to accommodate catering events and outlet operations.
Certification in food safety and sanitation preferred.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
Job Requirements
Company Benefits
Comprehensive Benefits Package
The company offers various perks such as travel discounts, which include reduced rates for flights and access to e-coupon schemes.
Career Development Opportunities
The company invests in its employees through training programs, workshops, and skill development initiatives.
Dynamic Work Environment
The company is known for its innovative culture and encourages employees to bring creative ideas to the table.
Additional Info
Company Activity
Last active - few hours ago
Experience Level
0 - 10 Years of Experience
Company Profile
AirAsia X
Now, that dream has sparked half a billion more dreams and will continue to do so through new experiences from Asean fast food and food deliveries to a network of gateways and getaways.