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Service & Operations Executive - Bukit Bakri, Johor

Alliance Bank Malaysia Berhad

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This job is all about making sure customers have a great experience at the bank! You’ll handle daily transactions, manage cash, and solve customer issues. You might like this job because you enjoy helping people and keeping things running smoothly.

Undisclosed

MY, 84200, Kuala Lumpur

Full-Time

1 week ago

Job Description

Job Purpose

Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
Responsible for handling and supporting first line resolution of enquires and complaints.
Responsible as relief in absent of Service & Operations Manager (SOM)

Job Requirements

Company Benefits

Career Development and Growth:

Comprehensive training and development programs.

Competitive Compensation and Benefits

Performance-based bonuses and incentives. Health and medical insurance coverage for employees and their dependents.

Inclusive and Diverse Workplace

Commitment to diversity and inclusion.

Additional Info

Company Activity

Last active - few hours ago

Experience Level

0 - 10 Years of Experience

Job Specialisation

Business Development, HR Operations (Payroll, Admin, Office Management), System & IT Helpdesk / Database Administrator

Company Profile

Alliance Bank Malaysia Berhad

We believe that banking should be more than just a transactional experience. Beyond just a bank, we strive to be a true partner that supports our customers through every stage of their financial journey. We offer a wide range of solutions for any of life’s events, and aspire to be the bank for the entire lifetime of our customers. We want our customers to recognise that we are committed to providing personalised,...