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Atlassian Jira Service Management (JSM) Consultant

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This job is for an Atlassian Jira Service Management (JSM) Consultant who designs custom apps, collaborates with stakeholders, and ensures smooth operation of solutions. You might like this job because it involves staying up to date with the latest Atlassian technologies and best practices.

Undisclosed

G Tower, Ampang Park, Kuala Lumpur

Job Description

Responsibilities:

  1. Design, develop, and deploy custom apps and integrations using Atlassian JSM. 
  2. Collaborate with stakeholders to gather requirements and provide technical guidance on the best approaches for implementing solutions.
  3. Write clean, maintainable, and scalable workflow logic while adhering to best practices and implementation standards.
  4. Work closely with cross-functional teams including product managers, designers, and QA engineers to deliver successful outcomes.
  5. Stay up to date with the latest Atlassian technologies and best practices to continuously improve development processes and efficiency.
  6. Troubleshoot and debug issues and provide timely resolutions to ensure smooth operation of developed solutions.
  7. Document technical specifications, processes, and procedures to facilitate knowledge sharing and future maintenance.

Job Requirements

Requirements:

  1. Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience). 
  2. Proven experience developing workflows and integrations for Atlassian products, with a focus on Jira Service Management.
  3. Strong proficiency in TypeScript and experience with Node.js and React would be a benefit.
  4. Experience working with RESTful APIs and webhooks.
  5. Solid understanding of software development lifecycle and agile methodologies.
  6. Excellent communication skills with the ability to effectively collaborate with cross-functional teams.
  7. Self-motivated with a strong sense of ownership and accountability for delivering high-quality solutions.
  8. Atlassian Forge development experience is a strong plus.
  9. Experience with DevOps practices and tools is advantageous.

Skills

Node.js (Javascript Library)
TypeScript
Atlassian Confluence
React.js (Javascript Library)
RESTful API
DevOps

Company Benefits

Insurance Coverage

We got you covered in terms of insurance alongside with your immediate family members (Spouse & Children only).

People Development

Believes in learning and people development with plenty of trainings to upskill your personal growth.

Work-Life Harmony

Work is important, but your mental health is a priority and we ensure you lead a healthy and happy life by walking the talk on work-life balance.

Unlimited Coffee

Unlimited coffee refills with state-of-the-art barista coffee machine where you can practice on your preferred choice of latte art.

Sponsored Lunch

Sponsored meals if you work at the office!

Company Trip

Yearly company trip.


Additional Info

Company Activity

Last active - few minutes ago

Career Level

Senior Executive


Company Profile

Arvato Systems Malaysia-logo-image

Arvato Systems Malaysia

As an internationally active IT specialist, Arvato Systems supports renowned companies in their digital transformation. Around 3,400 employees at over 25 locations worldwide stand for a high level of technical understanding, industry expertise and a clear focus on customer needs. As a team, we develop innovative IT solutions, bring our customers into the cloud, integrate digital processes and take over the operation...