Get coverage for medical, dental, optical & health screening in a year.

Flexi Wellness

TOIL will be granted for the hours you have worked in excess.

Time Off-In Lieu (TOIL)

Get to work with a team of young and vibrant workforce from diverse cultures.

Workplace Diversity

Enhance your career through a series of trainings across communication, leadership & professional skills.

Learning and Growth

Get reimbursement of professional membership fees if you are registered by a professional body relevant to your work nature.

Professional Membership

Business Casual Dress Code

Aspiro

<blockquote>- Creating the future, delivering results together -</blockquote><div><br><strong>Aspiro Sdn Bhd</strong> is a dynamic Global Business Services (GBS) provider dedicated towards providing a promising career that enables you to chart your growth to greater heights. In 2019, we are awarded the “Best New Global Business Services of the Year” during the PIKOM 9th Global Business Services (GBS) Asia Awards.</div><div><br></div><div>Aspiro is on a mission to deliver service excellence to our international business partners across Indonesia, China and Japan in <strong><em>Human Resources</em></strong>, <strong><em>Information Technology</em></strong> and&nbsp; <strong><em>Finance &amp; Accounting</em></strong><strong> </strong>spheres through a digitalised environment that will enable them to take their businesses to the next level. In Aspiro, we believe in being the transformational factor for our employees and business partners by enabling them to be more agile and technology driven to ensure sustainability in all their successes.&nbsp;<br><br>We are headquartered in multicultural Malaysia, which is a melting pot of diverse cultures. A one-stop hub with diversity that attracts talents, Aspiro aims to inspire our talents to grow and develop themselves towards becoming the leaders they were meant to be. In addition to that, we are located in a strategic, public-transport friendly area where public transport amenities are just within walking distance.<br><br>If you're looking to be a part of a digitalised, collaborative culture, Aspiro welcomes you!</div><div><br><br></div><div><br></div><div><br></div><div><br></div><div><br></div>

Our Story

<div>Aspiro is made up of three main operation towers with specialized functions, namely -<br><br><strong>Human Resources (HR):</strong></div><ul><li>Payroll&nbsp;</li><li>HR Services&nbsp;</li></ul><div><br><strong>Information Technology (IT):</strong></div><ul><li>Service Desk</li><li>Workplace Services</li><li>Server &amp; Network Services</li><li>Service Assurance</li><li>Global Security Services</li></ul><div><br></div><div><strong>Finance &amp; Accounting (FA):</strong></div><ul><li>Accounts Payable</li><li>Accounts Receivable&nbsp;</li><li>General Accounting.</li></ul>

What We Do

Aspiro Office Tour! 

Aspiro Global Business Services Centre Launch

<p>&nbsp;Join <strong>Aspiro</strong>, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro we value creativity, personal growth, and innovation.</p>
<p>&nbsp;&nbsp;As an IT Service Desk Analyst at Aspiro, you'll be part of our fast-growing team, with ample opportunities for career advancement.</p>
<p></p>
<p><strong>Why Aspiro?</strong></p>
<ul>
<li><strong>Award-winning Workplace:</strong> “Best New Global Business Services of the Year” (PIKOM GBS Awards).</li>
<li><strong>Career growth:</strong> Structured training and ACCA-approved employer.</li>
<li><strong>Perks:</strong> Flexi wellness allowance, casual work attire, vibrant office environment, and more!</li>
<li><strong>Feel Comfortable:</strong> Enjoy the flexibility of smart-casual attire.</li>
<li><strong>Stay Engaged:</strong> Participate in exciting employee engagement activities (e.g team building, sports tournaments, birthday and festive celebrations).</li>
<li><strong>Comprehensive Support:</strong> EPF, SOCSO, EIS and ongoing training to help you succeed.</li>
<li><em>Compensation package inclusive</em> performance base bonus, incentive and allowance</li>
</ul>
<p><strong>Job Description</strong></p>
<ul>
<li>The role mainly responsible in providing 1st level IT technical support for all incidents and requests tickets submitted by IT end-users</li>
<li>Provide technical support remotely through diagnostic techniques and pertinent questions&nbsp;</li>
<li>Guide the user throughout the problem-solving process encompassing desktop-related hardware and software in accordance with service-level requirements&nbsp;</li>
<li>Provide advice and guidance to users on the effective use of the self-support portal, desktop systems and their associated software, LAN networks and peripherals&nbsp;</li>
<li>Ensure effective escalation of unresolved issues to the next level of support personnel&nbsp;</li>
<li>Keep a record of events, problems and resolutions in designated logs&nbsp;</li>
<li>Timely follow-up and provide a progressive update to users</li>
</ul>
<p></p>

This job is all about helping people with their tech issues as an IT Service Desk Analyst at Aspiro. You might like this job because you’ll enjoy a flexible work environment, fun team activities, and great chances for career growth!

Technical Support

Customer Service Desk

Information Technology

 Join Aspiro, a top MSC Status company and one of GRADUAN's "Top 3 Most Preferred Employers in Malaysia Shared Services. At Aspiro we value creativity, personal growth, and innovation.
  As an IT Service Desk Analyst at Aspiro, you'll be part of our fast-growing team, with ample opportunities for career advancement.

Why Aspiro?



-Award-winning Workplace: “Best New Global Business Services of the Year” (PIKOM GBS Awards).


-Career growth: Structured training and ACCA-approved employer....

IT Service Desk Analyst

Aspiro