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Retail Sales Executive / Lead

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This job is a Retail Sales Executive at BAEMONT in Penang! You might like this job because you'll educate clients on diamonds while building lasting relationships, all in a stylish showroom setting. Enjoy training, commissions, and growth opportunities!

RM 2500 - RM 5000

BAEMONT Penang, Infinity8 Reserve Georgetown, Penang

Job Description

Location: Infinity8 Reserve, Georgetown, Penang
Type: Full-time | Omnichannel Sales (Online & Offline)

About BAEMONT

BAEMONT is a direct-to-consumer fine jewelry house redefining diamond shopping through deep personalization and technical excellence. We emphasize the 4Cs not just in diamonds—but in everything we do: Customizing, Convenience, Craftsmanship, and Commitment. As we expand into Penang, we’re looking for passionate, people-first sales consultants to grow with us.

What You'll Do

As a BAEMONT Sales Executive or Sales Lead, you’re not just selling jewelry—you’re educating, guiding, and empowering customers to make informed, meaningful purchases. You will:

  • Deliver BAEMONT’s signature 18-Minute Diamond Crash Course to help clients understand value, budget, and specs before any recommendation.
     
  • Offer deep consultation on diamond grades, ring settings, and bespoke design choices tailored to each client.
     
  • Manage sales leads through the full lifecycle: opening, nurturing, follow-ups, and final closing.
     
  • Liaise with production and after-sales teams on customer orders, resizing, repolishing, or servicing.
     
  • Create a luxury, detail-oriented showroom experience, maintaining both visual appeal and smooth operations.
     
  • Contribute to weekly internal meetings to track production, client feedback, and sales pipeline.
     
  • Build and nurture long-term relationships—our clients often return or refer others, so rapport and reliability are everything.

Why Join BAEMONT

  • Be part of a new but fast-growing branch with big ambitions.
     
  • Receive deep training in diamond and fine jewelry expertise.
     
  • Enjoy a work culture that values depth, sincerity, and craftsmanship over flashy salesmanship.
     
  • Competitive base salary + sales incentives + recurring client bonus opportunities.
     
  • Work in a stylish, premium environment with room for personal growth and role expansion.



Job Requirements

Who You Are

  • A people-person who loves connecting with customers across different walks of life.
     
  • Passionate about sales through service, not just hard-selling—you're energized by helping people make informed, happy decisions.
     
  • Interested in fine jewelry, diamonds, or detailed craftsmanship—you enjoy the technical side or are eager to learn it.
     
  • Possess wide-ranging general knowledge and social intelligence—“people buy from people,” and you understand how to earn trust naturally.
     
  • Detail-oriented, self-motivated, and organized when it comes to follow-ups and operational duties.
     
  • Comfortable with both offline showroom consultations and online client interactions.
     

Nice to Have (But Not Required)

  • Experience in luxury sales, high-ticket consultations, or client-focused industries.
     
  • Background or personal interest in gems, fine jewelry, or design.
     
  • Fluency in English/Mandarin; additional local languages are a plus.
     


Skills

Sales
Retail Sales
Sales Management
Sales Process
Sales Support
Marketing
Customer Relationship Management
Customer Engagement
Customer Retention
Customer Service

Company Benefits

Flexible Working Hours

The working nature requires better performance with flexibility. At least, you can skip the jam commuting hours.

Consistency > Intensity

We believe in 1% improvement daily than a sudden flash in the pan. If you're willing to learn, you'll definitely progress steadily here!

Tech Based

We believe in being 'lean and mean' and you may actually see how technology really evolves in the way we do things here.

Being Humane

As not many company will preach about this - every day we work we strive to be more humane! Tough to explain, speak to us and you'll understand!

Merit Based

We're merit based performance company and provide direct incentivisation - rather than waiting for a year end!

Doesn't need Prior Knowledge

As technical as we do things - you don't have to be experienced to join, no one will ever be experienced since what we do here is very very different


Additional Info

Company Activity

Last active - few days ago

Experience Level

#NoExperienceNeeded

Career Level

Junior Executive


Company Profile

BAE Capital Sdn. Bhd.-logo-image

BAE Capital Sdn. Bhd.

We are ‘that’ friend of yours, the expert and the person you can count on anything and everything about the diamond and fine jewellery industry and we’re taking you on our journey with us. BAEMONT was built with a simple brainchild: to transform the traditional shopping of jewellery at brick-and-mortar to online mode of retailing, the matchmaker of science and art in diamond jewellers and designers, the promoter of...