Job Description

The Retail Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained.

They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them. 

Responsibilities:

• Greet and provide customers with our services and assistance.
• Address customer service issues such as concerns, queries, or complaints with confidence.
• Process sales and purchase transactions on the POS (Point of Sale).
• Examine, evaluate and test all stock bought in as per purchase SOPs.
• Ensure store and its inventory are always neat, clean and organised.
• Ensure that all products are properly displayed and priced.
• Take stock and reorganise merchandise as needed.
• Provide product knowledge to customers.
• Adhere to and follow all store policies, systems and procedures.

Job Requirements

At our company, we value our staff and are committed to their growth and development. We offer various career growth opportunities and training programs to help our employees reach their full potential. Join us and take the first step forward with CeX Malaysia!

Benefits

• Employee discount at all CeX stores globally
• Store performance and KPI based bonuses
• Overtime (OT)
• Medical insurance coverage
• Birthday leave
• Season parking

Skills