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Cisco Msc Division Cisco Systems (M) Sdn. Bhd.

<p>Cisco is the worldwide technology leader that securely connects everything to make anything possible. Our purpose is to power an inclusive future for all by helping our customers reimagine their applications, power hybrid work, secure their enterprise, transform their infrastructure, and meet their sustainability goals. &nbsp;</p>
<p></p>
<p>Cisco offers an industry-leading portfolio of technology innovations. With networking, security, collaboration, cloud management, and more, we help to securely connect industries and communities.&nbsp;</p>
<p>&nbsp;</p>
<p>Cisco didn’t just build the Internet. We keep building it. And while our technology helps to connect the unconnected and inspires the world — that’s not where our edge comes from.</p>
<p>It comes from our people.</p>
<p>We don’t just dream it, we do it every day at Cisco. And we’re doing it faster than ever before, in ways no one else can.</p>
<p></p>
<p>Source: <a href="https://www.cisco.com/c/en/us/about.html" target="_self">Cisco Website</a></p>

Who We Are

<p><strong>Sustainability</strong></p>
<ul>
<li><strong>Building a sustainable future</strong></li>
</ul>
<p>We are decarbonizing our operations and engaging with our suppliers, customers, and communities to reduce environmental impacts.</p>
<p></p>
<p><strong>Social impact</strong></p>
<ul>
<li><strong>Driving positive change in global communities</strong></li>
</ul>
<p>We invest in tech-based solutions to positively impact the planet and the vulnerable, underserved communities around the world.</p>
<p></p>
<p><strong>Digital access</strong></p>
<p><strong>Unlocking the power of digitalization</strong></p>
<p>We harness the power of connectivity to build an inclusive digital economy, drive access to education and skills, and create resilient communities.</p>
<p></p>
<p><strong>Philanthropy</strong></p>
<ul>
<li><strong>Supporting new solutions to global problems</strong></li>
</ul>
<p>We enable organizations around the world with cash grants, technology, and shared expertise to accelerate and increase their impact.</p>
<p></p>
<p><strong>Inclusion</strong></p>
<p><strong>Cultivating an environment in which we all thrive</strong></p>
<p>We recognize and celebrate the full spectrum of diversity, and address inequities within and beyond our company.</p>
<p></p>
<p><strong>Supply chain</strong></p>
<p><strong>Leading by example</strong></p>
<p>We source materials responsibly and sustainably, and drive improvement in our manufacturing operations.</p>
<p></p>
<p><strong>Security and privacy</strong></p>
<p><strong>Creating a secure future for all</strong></p>
<p>We protect data, systems, networks, and uphold and respect the human rights of all.</p>
<p></p>
<p><strong>Public policy</strong></p>
<p><strong>Advocating and enabling our purpose</strong></p>
<p>We defend and advance local, national, and global policies that enable our business and our ability to power an inclusive future.</p>
<p>&nbsp;</p>
<p>&nbsp;Source: <a href="https://www.cisco.com/site/us/en/about/purpose/index.html" target="_self">Cisco Website</a></p>
<p>&nbsp;</p>
<p>&nbsp;</p>

Our Values

<p><div class="box desktop_hide"> <div class="box_content"> <div class="button-bar button-bar_reverse button-bar_fixed-buttons"> <a href="https://jobs.cisco.com/jobs/Login?projectId=1438989" class="button_default">Apply</a> </div> </div> </div> <div class="box"> <div class="box_content"> <div class="fields-data_wrapper"> <ul class="fields-data_list fields-data_list_2-cols cleanList"> <li class="fields-data_item"> <div class="fields-data_label">Location:</div> <div class="fields-data_value" itemprop="jobLocation" itemscope="" temtype="http://schema.org/Place">Kuala Lumpur, Malaysia</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Area of Interest</div> <div class="fields-data_value">Administrative and Business Support</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Job Type</div> <div class="fields-data_value">Professional</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Technology Interest</div> <div class="fields-data_value">*None</div> </li> <li class="fields-data_item"> <div class="fields-data_label">Job Id</div> <div class="fields-data_value">1438989</div> </li> </ul> </div> </div> </div> <div class="box"> <div class="box_content"> <div itemprop="description" class="job_description"><div style="display: inline;"><p>Commerce Operations drives automation and transformation that removes roadblocks and creates frictionless commerce experiences for customers, while accelerating the delivery of transformative business outcomes with a digital-first, agile-centric approach. We are the operations engine for our partners, sellers, and customers. We provide quote-to-cash, goal-to-commission, partner business services, licensing operations, buying programs, and new offer introduction functions. We are the Cisco Commerce Engine - by the numbers! As the trusted advisor to our Clients, the Partner Operations Manager (Fluency in Mandarin and English are required for this role) will be responsible for providing operational expertise and accountability for execution around performance management, enablement, readiness, and advocacy in areas that would save time and effort for our Clients. They achieve the above by ensuring close collaboration with multi-functional Teams, including Commerce and Lifecycle Operations Global Delivery Team, to improve workflows and minimize points of friction, managing and facilitating Client expectations, problem-solving for Clients, and using their voice and data insights to drive experience and influence simplification and efficiency across specified services in Operations. What You Will Do * Build strong partnerships with Clients to understand their personas, business priorities, goals, and operational top-of-mind.</p><ul><li>Experience Design: Develop Ops Plan for Clients that ties to Client goals with operational goals to drive improvement towards Client productivity, profitability, and experience.</li><li>Operational Advisory: Advocate and consult on operational resources; drive process/tool/support model changes that improve the Client experience while promoting Client self-sufficiency and readiness, and helping prioritize in alignment with Cisco priorities.</li><li>Problem Identification and Solution Adoption: Identify and log operational problems (process, policy, &amp; capability) to drive simplification, automation, productivity, and experience; drive awareness and adoption of solutions and enhancements.</li><li>Communication Framework: Inform, educate, and engage Clients on operations processes and changes across commerce and transformation. * Metrics that Matter: Measure performance through key outcome metrics, review progress through quarterly operational reviews, and utilize data analytics to identify trends, problems, and improvement areas. Create and maintain interactive dashboards and visualizations using tools such as Power BI, Tableau, or Excel to present operational insights, enabling data-driven decisions and performance improvements. Who You Are * Minimum 5 years of experience in a Sales Operations, Business Operations, or Strategy role.</li><li>Ability to work cross-functionally inside and outside of Commerce &amp; Lifecycle Operations.</li><li>Deep operational knowledge (processes, policies, capabilities, Cisco organization, and x-functional teams' alignment).</li><li>Ability to listen and translate customers' priorities into actions.</li><li>Ability to articulate client sentiments and feedback into actionable insights &amp; problem descriptions.</li><li>Ability to engage at the executive level for regular operational reviews.</li><li>Ability to analyze trends and leverage analytics for problem identification and field problem articulation, using tools like Power BI, Tableau, or Excel for data visualization.</li><li>Experience with dashboard preparation and creating data-driven visualizations to influence decision-making and communicate progress.</li><li>Good communication, presentation, and relationship skills.</li><li>Accountability for Client/Stakeholder experience and operational performance.</li><li>Ability to manage escalations, including at the executive level.</li><li>Good understanding of Partner/Disti/Customer structure, systems, requirements, and challenges.</li><li>Ability to advise on complex deal operational design, deal ops planning, and assurance.</li><li>Fluency in Mandarin and English are required for this role.</li></ul><p><strong>Why You’ll Love Cisco</strong></p><p>WE ARE CISCO</p><p>#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.</p><p>We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (30 years strong!) and only about hardware, but we’re also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!</p><p>But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)</p><p>Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward<strong>.</strong></p><p style="line-height: 18.4px; font-family: Aptos, sans-serif; font-size: medium; font-weight: 400; text-align: start; color: rgb(0, 0, 0); margin: 0cm 0cm 8pt; font-style: normal; letter-spacing: normal; text-decoration: none; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px;"></p></div></div> <div class="job_description vaccination_statement"> <strong>Message to applicants applying to work in the U.S. and/or Canada:</strong> <br> <p>When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.</p> <p>U.S. employees have <a href="https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html" target="_blank" class="link_benefits">access</a>&nbsp;to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. </p> <p>Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of&nbsp;vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off&nbsp;policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. &nbsp;Up to 80 hours of&nbsp;unused sick time&nbsp;will be carried forward&nbsp;from one calendar year&nbsp;to the next&nbsp;such that the maximum number of sick time hours an employee may have available is&nbsp;160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.</p> <p>Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:</p> <p>.75% of incentive target for each 1% of revenue attainment up to 50% of quota;</p> <p>1.5% of incentive target for each 1% of attainment between 50% and 75%;</p> <p>1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.</p> <p>For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.</p> </div> </div> </div> <div class="box tablet_hide"> <div class="box_header"> <h4 class="title_section-2">Share</h4> </div> <div class="box_content"> <span class="tpt_socialShareContainer"> <span class="_DISABLED_tpt_socialShareBar"> <a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FPartner-Operations-Manager%2F1438989&amp;display=popup" class="icon32 iconFacebook32 tpt_socialShareIcon tpt_socialSharePopupTrigger" rel="nofollow" target="_blank" title="Share Partner Operations Manager with Facebook"> <img src="https://jobs.cisco.com/portal/4/images/social-share--facebook.svg" alt="Share Partner Operations Manager with Facebook" aria-hidden="true"> </a> <a href="http://twitter.com/intent/tweet?url=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FPartner-Operations-Manager%2F1438989&amp;text=Partner+Operations+Manager" class="icon32 iconTwitter32 tpt_socialShareIcon tpt_socialSharePopupTrigger" rel="nofollow" target="_blank" title="Share Partner Operations Manager with Twitter"> <img src="https://jobs.cisco.com/portal/4/images/social-share--twitter.svg" alt="Share Partner Operations Manager with Twitter" aria-hidden="true"> </a> <a href="mailto:?body=https://jobs.cisco.com/jobs/ProjectDetail/Partner-Operations-Manager/1438989" class="icon32 iconEmail32 tpt_socialShareIcon" title="Share Partner Operations Manager with a friend via e-mail"> <img src="https://jobs.cisco.com/portal/4/images/social-share--email.svg" alt="Share Partner Operations Manager with a friend via e-mail" aria-hidden="true"> </a> <a href="https://jobs.cisco.com/_linkedinApiv2?portalUrl=https%3A%2F%2Fjobs.cisco.com%2F&amp;action=INIT_SHARE&amp;shareUrl=https%3A%2F%2Fjobs.cisco.com%2Fjobs%2FProjectDetail%2FPartner-Operations-Manager%2F1438989" tabindex="-1" class="icon32 iconLinkedin tpt_socialSharePopupTrigger" rel="nofollow" target="_blank"> </a> </span> </span> </div> </div> <div class="box tablet_hide"> <div class="box_content"> <div class="button-bar"> <a href="https://jobs.cisco.com/jobs/Login?projectId=1438989" class="button_default">Apply</a> </div> </div> </div></p>

This job is for a Partner Operations Manager in Kuala Lumpur. You might like this job because it involves problem-solving and improving client experiences through collaboration. Plus, fluency in Mandarin and English is a bonus!

   Apply         Location: Kuala Lumpur, Malaysia   Area of Interest Administrative and Business Support   Job Type Professional   Technology Interest *None   Job Id 1438989        Commerce Operations drives automation and transformation that removes roadblocks and creates frictionless commerce experiences for customers, while accelerating the delivery of transformative business outcomes with a digital-first, agile-centric approach. We are the operations engine for our partners, sellers, and ...

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Cisco Msc Division Cisco Systems (M) Sdn. Bhd.