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This job is for a Collections Officer. Conduct calls for overdue payments, negotiate settlements, maintain records, and provide great customer service. You might like this job because it involves helping customers resolve payment issues efficiently.
RM 2000 - RM 2500
mid valley, Kuala Lumpur
Full-Time
few hours ago
Job Description
- Conduct outbound calls to customers with overdue payments.
- Negotiate payment arrangements and settlements.
- Maintain accurate records of customer interactions and payments.
- Ensure compliance with company policies and legal requirements.
- Address customer inquiries and resolve payment issues.
- Provide excellent customer service while pursuing timely debt recovery.
Job Requirements
- 19 years above
- pass in SPM
- Able to comunicate in english and malay
- Can start immediately
- with experience customer service,telemarketing can be an advantage
Skills
Communication
Customer Service
Telemarketing
Company Benefits
Location
Strategically located at KL Sentral with a lot of access to public transports and food options
HQ & Branch
Our HQ is located in KL and we have a branch in Penang
Wellbeing benefits
In addition to annual leave, we offer medical coverage
Additional Info
Company Activity
Last active - few minutes ago
Experience Level
#NoExperienceNeeded
Career Level
Non-Executive
Job Specialisation
Customer Service