Executive, Sea Freight Operations

DHL Global Forwarding (Malaysia) Sdn. Bhd.

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This job is for an Executive in Sea Freight Operations. You might like this job because you will support ocean freight forwarding processes, handle documentation, resolve customer issues, and improve supplier performance.

RM 3000 - RM 3500

Subang Jaya, USJ 25


Job Description

  •  Under supervision, support delivery of ocean freight forwarding processes and activities for internal and external customers.
  • Provide administrative support such as gathering operational requirements, arranging customer visits, responding to tariff queries, etc.
  • Conduct routine tasks such as research, data processing and validation, and documentation.
  • Support in gathering requirements for freight control center, and details, information and instructions for operations team.
  • Share allocation and reservations of freight on planned line haul.
  • Support analysis of tariff rates, freight classifications, delivery schedules and deadlines to ascertain freight rate on incoming and outgoing materials and products.
  • Respond to queries, gather information for customer visits and may participate in customer visits to maintain close business relationship with existing clients and enhance customer retention.
  • Collect information and data for shipping tenders.
  • Enter data and share information, and handle day-to-day shipment documentation for freight forwarding.
  • Collate data and draft reports and updates for account performances to support other team members.
  • Achieve compliance with established procedures and ensure proper usage of OFR Ops/CS processes and policies.
  • Resolve recurring issues faced during delivery as per defined processes, systems and methods.
  • In area of OFR product:
    • Create and/or confirm transport orders, perform and optimize bookings.
    • Prepare, control, and distribute all required Import/Export documents.
    • Identify performance issues of suppliers, and propose solutions to improve performance.
    • Update Customs shipment information and physical status, resolve customer issues and incidents.

Job Requirements

  •  Bachelor's degree in Logistics/Transport/Maritime/Business or any equivalent academic record
  • minimum 2 years working experience in the freight forwarding industry/field. Prefer with experience in handling sea freight business.
  • Skills require: Relationship with Carrier/shipping line, has knowledge in Bill of Lading, FCL and LCL, process of Import/Export including Documentation.
  • Contract Duration: 12-months (renewal based on Business and Individual Performance.)
  • Location: Subang Jaya, USJ25

We apologies if you have not been selected. Only best fit candidate will be contacted to proceed pre-screening. Thank You for choosing DHL Global Forwarding as your Employer of Choice.  


Freight Forwarding
Import/Export Logistics

Company Benefits

Amazing Benefits!

Inpatient and Outpatient insurance coverage and many more. Other benefits are subject to job nature too.

Positive Work Culture

A nurturing and enjoyable work environment to create a strong bonds and relationship between employees and employer across teams.

Career Growth

Step out of your comfort zone and expand your corporate knowledge. We promise exposure beyond expectations, developing your skillset and knowledge.

Additional Info

Experience Level

1 - 3 Years of Experience

Career Level

Junior Executive

Job Specialisation

Customer Service, Other, Supply Chain & Logistics

Company Profile

DHL Global Forwarding (Malaysia) Sdn. Bhd.-logo-image

DHL Global Forwarding (Malaysia) Sdn. Bhd.

DHL – The logistics company for the world

 DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 550,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”. 

 DHL is part of Deutsche Post DHL Group. 


Executive, Sea Freight Operations

DHL Global Forwarding (Malaysia) Sdn. Bhd.

RM 3000 - RM 3500

Subang Jaya, USJ 25


This job is no longer available