Your career development is most important to us 

Job rotation and training 

Your comfort at work will encourage new idea

Casual dress code

Free flow of snacks 

Outpatient benefit

Your travelling cost to office/ back home is sorted

Monthly travel allowance

Competitive compensation

Direct Lending Sdn Bhd

We believe every hardworking adult deserves to have access to safe and affordable borrowing But for many of us, the reality is contrary. According to the World Bank Report on Financial Inclusion in Malaysia (May 2017), only 25% of the adult population, and 15% in the B40 group, has formal bank borrowing. For borrowers who are declined by formal banking channels, their current financing options are just not good enough. Many loan scammers or unscrupulous money lenders are readily to take advantage of their vulnerabilities. These are all well documented. We started Direct Lending to change this, making safe and affordable loan accessible to every hardworking adult at anytime, anywhere; helping them to address their needs or to fulfil their dreams. Direct Lending is an online personal lending platform, enabling borrowers to find, apply and receive financing that best suits them in a safe and affordable manner. There are currently over 20 financing providers on the platform. In 2021, Direct Lending has been granted credit community (moneylending) license from Ministry of Housing and Local Government which gives us more flexibility in providing financing solutions to our customers. We recently launched our first embedded financing project by providing auto service financing which enable car owners to obtain financing to pay for their essential car repairs at workshop, with a few more projects to be launched in the coming months. Direct Lending is a recipient of Cradle CIP300 funding in 2019 and graduated from Malaysian Global Innovation &amp; Creativity Centre's (MaGIC) Global Accelerator Programme in 2017. Direct Lending started from a 2-man team in October 2016 to now a team of over 20 finance, credit, marketing, technology and product professionals. Since incorporation, we have achieved over 100% CAGR growth in our loan disbursed value and is operational profitable.

About Direct Lending

We’re a small but ambitious bunch who believes that every working adult should deserve to have access to transparent and affordable credit. Our mission is to provide safe &amp; affordable borrowing to all hardworking individual; helping them to meet their emergency needs and achieve their dreams. We believe what we do can have a positive impact on the society and people around us. We move fast, encourage testing and learning, making mistakes and learn from them, and challenge conventional thinking. We are a team of finance, credit, technology, marketing and operational management professionals experiences gained from working across Malaysia, London, Hong Kong and Singapore. We hope you’ll join us for our exciting journey ahead. If not you, who? If not now, when? (此时此刻，非我莫属)

Careers at Direct Lending

Key highlights &amp; benefits
<ul>
<li>Competitive compensation with uncapped group and individual performance incentive. EPF, SOCSO, annual leave, medical benefits included</li>
<li>Mission-driven job satisfaction. Helping customers to obtain financing most suitable to them so that they can achieve their dream or address emergency needs</li>
<li>High growth and career advancement opportunities with flat &amp; open office culture</li>
<li>Gain first-hand experience in an area that impacts everyone’s life – credit &amp; finance while making a positive impact on the society</li>
<li>Casual dress code &amp; hybrid working arrangement. Modern/cool office, pantry available with free snacks/coffee/tea, office next to MRT (TTDI station)</li>
</ul>
The opportunity
Direct Lending mission’s is to make simple, safe &amp; affordable financing accessible to every hardworking adult. We are on the lookout for Loan Consultant &amp; Customer Service Executives who are passionate to help people in getting financing that is most suited to them.
You will assess someone's loan eligibility and effectively communicate with customers in solving their problems. The team has received over 2,000 5-star reviews from customers on Google Business Page &amp; Facebook.
We practice a reward and recognition culture, so that you are properly rewarded for your hard work. You will benefit from all the support and infrastructure available. You will also achieve a high level of job satisfaction amid the company's strong user and solution focus environment.
If you are currently in the customer service, sales or finance field or just graduated and are passionate to help people and wanted to grow your career at the same time, let's chat.

This job is for Loan Consultant &amp; Customer Service Executive at Direct Lending. Help customers get financing for their dreams &amp; needs with high growth opportunities, competitive compensation, casual dress code, hybrid working, &amp; flat office culture. You might like this job because of its mission-driven job satisfaction and firsthand experience in the important area of credit &amp; finance.

Delivering "Wow" borrowing experience to customers by assisting them throughout the loan process, including loan eligibility checking. No cold-calling

Customer Service

Communications

Organizational Skills

Verbal Communication Skills

Key highlights and benefits

 -Competitive compensation with uncapped group and individual performance incentive. EPF, SOCSO, annual leave, medical benefits included
 -Mission-driven job satisfaction. Helping customers to obtain financing most suitable to them so that they can achieve their dream or address emergency needs
 -High growth and career advancement opportunities with flat and open office culture
 -Gain first-hand experience in an area that impacts everyone’s life – credit and finance while making a positive impact on the society
 -Casual dress code and hybrid working arrangement. Modern/cool office, pantry available with free snacks/coffee/tea, office next to MRT (TTDI station)

The opportunity
Direct Lending mission’s is to make simple, safe and affordable financing accessible to every hardworking adult. We are on the lookout for Loan Consultant and Customer Service Executives who are passionate to help people in getting financing that is most suited to them.
You will assess someone's loan eligibility and effectively communicate with customers in solving their problems. The team has received over 2,000 5-star reviews from customers on Google Business Page and Facebook.
We practice a reward and recognition culture, so that you are properly rewarded for your hard work. You will benefit from all the support and infrastructure available. You will also achieve a high level of job satisfaction amid the company's strong user and solution focus environment.
If you are currently in the customer service, sales or finance field or just graduated and are passionate to help people and wanted to grow your career at the same time, let's chat.

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