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Specialist, Enterprise Technology Services - Operations & Delivery

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This job is Specialist in Enterprise Technology Services focusing on SAP systems' stability, performance, and security. You might like this job because it provides opportunities to lead technology initiatives and collaborate with IT teams for digital transformation.

Undisclosed

Kuala Lumpur, MY, MY, Kuala Lumpur

Job Description

Description: 

Job summary
As part of the Enterprise Technology Services team, your role is instrumental in ensuring the stability, performance, and security of our SAP ecosystems. Leveraging your technical expertise, you provide guidance and support to users and project teams. Additionally, you collaborate closely with internal IT teams and external technology partners, enabling organizations to harness the full potential of SAP technologies and beyond, ultimately gaining a competitive advantage in digital transformation.
 

Responsibilities:

  • Maintain system stability and performance - ensures the stability and high performance of these systems, minimizing downtime and ensuring uninterrupted operations.
  • Provide technical support and resolve complex issues - provides technical support to end-users and resolves complex system issues.
  • Safeguard System Security - expertise in system hardening and SAP security baselines and best practices.
  • Ensure business continuity through disaster recovery planning – responsible for disaster recovery planning, system backups, and proactive monitoring to ensure business continuity and minimize the impact of system failures or data loss.
  • Optimize system performance and scalability - contribute to system scalability, enabling organizations to accommodate growth and handle increased user loads effectively to enhance user experience.
  • Lead or participate in SAP system upgrades, migrations, and system landscape transformations. This involves planning, coordinating, and executing upgrade projects, ensuring minimal disruption to business operations.
  • As a subject matter expert, SAP Basis provides valuable insights and recommendations for system enhancements, infrastructure upgrades, and technological advancements. 
  • Document and share knowledge - Documents system configurations, procedures, and troubleshooting steps to foster professional growth and continuous learning within the team.

 

Qualifications:

  • Relevant professional degree in Information Technology or Computer Science.
  • Extensive experience in SAP Basis administration and solutions.
  • Strong database management skills.
  • Analytical and problem-solving abilities.
  • Project management experience.
  • Excellent communication and collaboration skills in a diverse environment.
  • Commitment to continuous learning.
  • Relevant SAP certifications and cloud technology experience are a plus.
     


Job Requirements


Company Benefits

Be entrepreneurial

Innovate, identify business opportunities, and take ownership to drive growth for our partners and yourself.

Learn and develop

On-the-job learning is complemented by more formal learning through our in-house Fantree Academy.

Work hybrid

In many roles, benefit from opportunities for flexible work arrangements from remote working to agile team set ups.


Additional Info

Company Activity

Last active - few minutes ago


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DKSH

We provide reliable access to high-quality and responsible products and services, creating sustainable value for our partners and contributing to raising the quality of life in the communities we operate in by generating jobs, perspectives, and opportunities for people’s development and growth. Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that...