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Senior Account Executive (Client Servicing)

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This job is for a Senior Account Executive at a cool creative agency working with big beauty brands. You might like this job because you love marketing and beauty, thrive on organization, and enjoy leading exciting campaigns from start to finish!

RM 4000 - RM 5000

Petaling Jaya, Selangor

Job Description

We’re a boutique creative agency working with global beauty brands like L’Oréal Paris, Kiehl’s, Maybelline and more.

We’re looking for a new-DNA servicing talent — sharp, curious, structured, and confidently AI-driven.

If you love marketing, crave the beauty industry, and thrive on clarity, speed and logic — you’ll fit right in.

What You’ll Do

  • Own client relationships and be the go-to partner for beauty & lifestyle brands.
  • Turn briefs into action — clear timelines, structured workflows, zero loose ends.
  • Lead campaigns end-to-end, from ideas → production → launch.
  • Use insights + trends to guide creative thinking (beauty, culture, social, consumer behaviour).
  • Work closely with creative & digital teams to ensure quality and alignment.
  • Track performance and present insights that drive optimisation.
  • Keep projects on time, on budget, on point.

You’ll Thrive Here If You Are

  • A logical thinker who can prioritise, organise, and see the big picture.
  • Detail-driven — you catch things others miss.
  • Proactive + solution-oriented — you don’t wait to be told twice.
  • AI-comfortable — ChatGPT, Notion AI, tools, automation… not alien to you.
  • A culture & trend spotter — beauty, retail, TikTok, social behaviour.
  • Calm under pressure and able to manage multiple timelines.
  • A strong communicator who brings clarity to clients and teams.

Job Requirements

What We’re Looking For

  • Diploma/Degree in Marketing, Communications, or related.
  • 2–3 years in a creative/advertising agency.
  • Experience with beauty or lifestyle brands = big advantage.
  • Familiar with project/task tools (ClickUp, Asana, Notion, etc.).
  • Strong reporting & presentation skills.

 Not a Fit If You…

  • Need constant hand-holding
  • Struggle with organisation
  • Avoid AI tools
  • Cannot prioritise or manage urgency
  • Fear client communication

Skills

Client Services
Communication
Marketing Communications
Critical Thinking
Creative Thinking
Digital Marketing

Company Benefits

Allowances & Perks

Allowance for Travel, Broadband, Child, Parking. Performance Rewards. Company trips.

Medical

Medical Leave and Claims

Monday - Friday, Regular Hours

Hybrid Working: fixed + flexible work arrangements (upon approval).

Computer

Each staff member will be equipped with at least one suitably configured computer - Laptop (Mac/Windows), iPad, Desktop.

Leaves

Annual, Medical, Maternity, Paternity, Compassionate, Examination, Hospitalisation.

Easy Access

Located in Bandar Utama (next to 1 Utama). In-building access to public transport (MRT) and buses.


Additional Info

Company Activity

Last active - few hours ago

Career Level

Senior Executive

Job Specialisation


Company Profile

Dolphin - Creative Advertising Agency-logo-image

Dolphin - Creative Advertising Agency

We are Dolphin, a bold and innovative Creative Advertising Agency based in 1 Powerhouse, Bandar Utama, Petaling Jaya. We’re not just another agency—we’re a powerhouse of creativity, strategy, and innovation. Our team thrives in a collaborative, fun, and dynamic environment, where we break down briefs, craft compelling campaigns, and brew the best marketing solutions for our clients. At Dolphin, we create big ideas...