Job Description

About the Job

Join us at Eastern & Oriental Berhad to shape refined living experiences and inspiring spaces.  We welcome you to contribute to our legacy of exceptional, timeless addresses.  Apply now for a career in Property Management with us, where your drive meets endless possibilities.

The position is based in our KL Office in Malaysia.

Responsibilities

• Attend to owners’ feedback professionally in compliance with E&O’s service standards and provide reasonable alternatives in resolving customers’ feedback
• Monitor and organise the documentation on all building defects (including reports and photos), working in collaboration with departments and contractors to ensure timely completion
• Initiate handover preparations and conduct random pre-handover inspections prior to the formal handover
• Organise Pre-VP (Vacant Possession) briefings with contractors to resolve any handover and defect liability period (DLP) issues
• Establish procedures for opening and closing defect lists, ensuring timely submissions of the Property Management team for smooth, error-free transitions and progress tracking
• Establish strong relationship with local authorities and maintain good rapport with owners/tenants/residents 
• Monitor and check compliance to Strata Management Act, Strata Title Act, Building and Common Property Act with Building By-Laws/ Tenant’s Handbook.

Job Requirements

 Qualifications

• Bachelor Degree in Building and Facilities Management, Property Management or related field
• At least 4 years solid experience in managing high rise facilities and customer service in property industry with experience in defects rectification an advantage
• Knowledge on building defects
• Well versed in the Building Maintenance and Strata Management Act
• Able to work independently, possess initiative, strong interpersonal and communication skills

Skills