Job Description

We are currently seeking two Payment Officers to join our team at our Bangsar South office.

Responsibilities:

• Reviewing payment requests from businesses to ensure that they comply with policies and procedures.
• Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
• Reviewing account activity to determine whether any fraudulent activity has occurred.
• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment.
• Coordinating with banks, auditors, and other parties involved in the payment process.
• Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
• Processing and settlement to merchant partners and treasury management services.
• Management of receive settlement from merchant partners.
• Oversight and ongoing development of key operational processes and procedures from beginning of project to implementation of project - specifically for payment operations.
• Finance incident management - for any settlement issues and dispute - including investigating, mitigating, recovery and escalation.

Job Requirements

Requirements:

• Bachelor’s degree in Business Administration, Finance & Accounting or related fields.
• Minimum 2 year(s) of working experience in Finance Operation of Finance or Banking Institute (preferable in cash management or product development experience or payment agent / merchant business).
• Proficiency in both written and spoken Mandarin and English is required to effectively communicate with Mandarin-speaking clients.
• Proficiency with Microsoft Office.

Skills