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This job is about leading a team and ensuring a shop runs smoothly every day. You might like this job because you’ll coach crew members, manage sales, and tackle customer feedback to enhance operations while meeting goals.
RM 1900 - RM 2500
Ampang, Kuala Lumpur
Full-Time
few days ago
Job Description
Job Description
Responsibilities:
- Ensure the smooth running of the outlet’s daily operations
- Meet sales and cost budget set for the outlet
- Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process
- Manage inventory and stock orders properly to control cost
- Lead, coach and manage a team of crew members, and grow them into a strong team
- Execute marketing campaigns as per management directions to achieve sales target
- Manage customer feedback in a professional manner
- Pro-actively provide feedback/ideas to Operations Leaders and Management for continuous improvement in outlet operations
Job Requirements
Requirements:
At least two (2) years working experience in any hospitality or F&B
- Experienced in managing inventory and operating POS system
- Age: 26 years and above.
- Physically fit
- Demonstrate leadership qualities and the ability to lead a team
- Pro-active and resourceful in problem-solving
- Able to work under pressure and meeting tight deadlines
- Flexible with work arrangement and willing to relocate
- Communicate well in Bahasa Melayu and English
Skills
Food Services
Customer Service
Food Preparation
Company Benefits
Medical
- Medical Claim
Insurance
- Group insurance
Incentive
- Sales incentive
Additional Info
Company Activity
Last active - few hours ago
Experience Level
1 - 3 Years of Experience
Career Level
Non-Executive
Job Specialisation
Customer Service
Company Profile
GOLDEN DONUTS SDN BHD
The story of Dunkin’ began in 1948 with a donut and coffee chain in Quincy, Massachusetts, USA called “Open Kettle”. Founder William Rosenberg served donuts for five cents and premium cups of coffee for ten cents. Rosenberg renamed his restaurant to “Dunkin’ Donuts” in 1950, with the goal to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores,” a...