Job Description

The intern will support the Insights Unit in delivering audience insights through social listening and desktop research. This role will help strengthen our internal reporting processes by assisting in the analysis and documentation of data gathered from digital platforms and public sources. The internship is designed to provide hands-on experience in qualitative research and audience analysis within a regional environmental NGO setting.

Key Duties:

• Assist in compiling and analyzing data for audience insights requests, including social media listening and desktop research.
• Contribute to at least 1–2 audience insight reports by supporting data collection, simple analysis, or note-taking.
• Assist in organizing and maintaining internal research documents for easier access and tracking.
• Gain basic understanding of social listening research methods and how the insights result are used in campaign planning.
• Assist in the launch of a new social listening tool in Greenpeace Southeast Asia, this includes coordinating with the supplier, coordinating with Greenpeace Southeast Asia attendees, supporting training and workshop sessions through scheduling, note-taking and other administrative tasks 

Job Requirements

Working Experience:

• Familiarity with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Strong organizational skills and attention to detail.
• Ability to handle emails, data entry, and document filing.
• Good communication skills for internal coordination.
• Ability to multitask and prioritize tasks effectively.
• Fluency in written and spoken English and Bahasa Malaysia is preferred.

Field of Study:

• Diploma or Degree holder
• Communication studies or digital marketing studies

Skills