Hiredly X

<div>Hiredly X, the headhunting team of Hiredly, makes headhunting accessible and affordable for every employer, no matter the size or industry.&nbsp;<br><br>We help employers screen and source the best candidates through exclusive access to our job portal database.<br><br>Assisted with AI, we make the headhunting process fast and accurate, allowing us to be competitive with our fees.</div><div><br></div>

Headhunting/Executive Search

<div>Our objective is to help employers look for candidates who match the job requirements, and at the same time, we're helping candidates look for a company that really match their profile and character.<br><br><br><strong>*Do note that since we are a headhunting firm, the job openings listed here are posted on behalf of our clients who are hiring. So if you are interested in any of the vacancies, feel free to apply to them and we will get in touch with you soon!&nbsp;</strong></div>

Trustworthy

<ul><ul>
<li>Lead end-to-end delivery of technical projects, ensuring alignment with business objectives</li>
<li>Collaborate with software development teams, architects, and engineers to define project scope, requirements, and deliverables</li>
<li>Manage implementation timelines, resources, and customer expectations across multiple accounts</li>
<li>Serve as the primary point of contact for customers throughout the implementation process and beyond</li>
<li>Oversee integration processes, ensuring they are completed within the defined timeline and scope</li>
<li>Coordinate with internal teams and external partners to resolve implementation challenges and maintain project momentum</li>
<li>Proactively identify opportunities to enhance customer experience and drive product adoption</li>
<li>Gather and analyze customer feedback to inform product improvements and future development priorities</li>
<li>Facilitate communication between technical teams and non-technical stakeholders</li>
<li>Develop and maintain strong relationships with key customers, addressing their technical issues and providing regular updates</li>
<li>Excellent problem-solving skills and ability to navigate complex challenges</li>
<li>Create and deliver customer training materials and documentation to facilitate smooth onboarding and product adoption</li>
<li>Conduct customer training sessions and workshops to ensure effective use of the product</li>
<li>Monitor customer health metrics and usage patterns to identify at-risk accounts and drive engagement</li>
<li>Collaborate with the sales team to support upsell and cross-sell opportunities within existing accounts</li>
<li>Ensure adherence to implementation best practices and quality assurance processes</li>
<li>Coordinate with internal teams and external partners to resolve integration challenges and maintain project momentum</li>
</ul>
</ul>


This job is for a Customer Success &amp; Implementation Specialist. You might like this job because you will lead project delivery, enhance customer experience, resolve challenges, and drive product adoption through customer interaction and technical coordination.

Customer Relationship Management

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-Lead end-to-end delivery of technical projects, ensuring alignment with business objectives


-Collaborate with software development teams, architects, and engineers to define project scope, requirements, and deliverables


-Manage implementation timelines, resources, and customer expectations across multiple accounts


-Serve as the primary point of contact for customers throughout the implementation process and beyond


-Oversee integration processes, ensuring they are complet...

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