Job Description

We are currently seeking an experienced and results-driven Operations Manager to oversee and optimize our business operations. This role requires a strategic leader who can enhance operational efficiency, drive continuous improvement, and ensure seamless coordination across HR, Finance, and Performance Management. 

Responsibilities: 

• Operational Strategy & Leadership: Develop and implement operational strategies that align with the company’s objectives and long-term growth plans. 
• Human Resources Management: Oversee HR operations, including recruitment, employee engagement, training, and compliance with labor laws. 
• Financial Oversight: Collaborate with the finance team to manage budgets, monitor expenditures, and optimize cost efficiency.
• Performance Monitoring & KPI Management: Define, track, and analyze key performance indicators (KPIs) to evaluate operational effectiveness and drive improvements.
  Process Optimization: Identify inefficiencies in workflows, recommend process improvements, and implement best practices to enhance productivity. 
• Compliance & Risk Management: Ensure all operations comply with regulatory requirements, company policies, and industry standards. 
• Cross-Department Collaboration: Work closely with HR, finance, and administrative teams to ensure smooth daily operations. 
• Team Development & Leadership: Lead, mentor, and develop a high-performing operations team to ensure effective execution of business functions. 
• Employee Welfare & Organizational Culture: Foster a positive work environment, support employee development, and drive initiatives that enhance workplace culture.

Job Requirements

• Bachelor’s or Master’s degree in Business Administration, Human Resources, Finance, or a related field. 
• At least 5 years of experience in an operations management role with a focus on HR, finance, and performance management.
• Proven track record of optimizing business operations and managing cross-functional teams.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent leadership and communication skills, with the ability to collaborate effectively with all levels of the organization.
• Familiarity with HR and financial management software. 
• Ability to manage multiple projects simultaneously and prioritize effectively. 

Good to have: 

• Certification in HR, Finance, or Business Operations (e.g., SHRM, CPA, PMP).
• Experience with business process automation and data analytics tools.
• Strong understanding of organizational development and performance management frameworks.

Skills