Job Description

Main Responsibilities:

•  Provide and assist support to end users on enquiries to HRMS/ Accounting Software via phone call / email / remote assistance.
•  Assist Software technical assistance, troubleshoot and resolve issues
•  Perform data migration works if necessary
•  Conduct product (Software) training to end users
•  Resolve customer technical issues in a timely & professional manner
•  Involve in ad-hoc projects, pre-implementation discussions

Job Requirements

Main Requirements:

•  Candidate must possess at least a diploma, an advanced/higher/graduate diploma, and a bachelor’s degree in any field.
•  Strong interest in Human Resource Payroll System or Customer Support.
•  Strong in communication skills, including English and Bahasa Melayu, Mandarin is an added advantage.
•  Resilient, resourceful, displays strong initiative, is self-directed and motivated.
•  Applicants must be willing to work in Q Sentral.

Skills