Others

You will enjoy inpatient, outpatient, optical and dental, health screening, physiotherapy benefits!

Health 

You will get the chance to be sponsored for your education and professional membership fees! 

Education

One day off on your birthday! Laptop allowance will be provided for using your own laptop!

Lifestyle

Maternity and Paternity up to 100 days and 10 days respectively, Marriage leave benefits is provided too!

Family Focus

Work your way! Enjoy flexible working hours, casual dress code, and a day of WFH each week!

Flexibility

Involve Asia

<ul>
<li>Open and transparent culture</li>
<li>We provide good opportunities for learning and working directly with the founders</li>
<li>Flexible Working Hours</li>
<li>Free snacks &amp; beverage in office !</li>
<li>We provide Dental &amp; Optical benefits (upon confirmation)</li>
<li>Laptop allowance&nbsp;</li>
<li>Insurance for inpatient boarding&nbsp;</li>
<li>3 days marriage leave entitlement&nbsp;</li>
<li>Maternity leave up to 100 days&nbsp;</li>
<li>Paternity leave up to 10 days&nbsp;</li>
<li>Annual leave up to 22 days&nbsp;</li>
<li>Birthday leave on the birthday month (upon confirmation)</li>
</ul>

Why Join Us?

Involve Asia is an affiliate marketing platform that helps connect advertisers to publishers through native advertising solutions. 
Involve provides tools to help web, mobile and social publishers automate affiliate marketing and maximise their earnings through intelligent product and service recommendations. 
Set up in 2014, Involve Asia is a venture-backed company with offices in Malaysia, Indonesia and Thailand. 
In 2017, Involve Asia has also been certified as an MSC-status company.

About Us

This role is part of our Advertiser team, supporting a portfolio of advertisers in a fast-paced, one-touchpoint model. You will assist in day-to-day account operations, campaign execution, and program optimisation, while providing timely support and learning to identify high-potential accounts. The role requires adaptability, curiosity, and a service-oriented mindset to help advertisers achieve their goals and ensure smooth program performance.
 Key Responsibilities
<ul>
<li>Advertiser Retention &amp; Relationship Support: Support the retention of subscription-based advertisers by ensuring their programs are well maintained with publisher promotion, issues are addressed promptly, and service standards meet expectations, contributing to continued subscription renewal. </li>
<li>Priority Client Support &amp; Issue Resolution: Act as the first line of support for advertisers, with dedicated priority support for fee-based subscribers. Handle day-to-day inquiries related to affiliate program setup, tracking, commissions, publisher activity, and regional configurations, escalating issues where appropriate to ensure timely resolution. </li>
<li>Campaign Support &amp; Performance Optimisation: Assist in planning, launching, and monitoring affiliate campaigns. Support campaign optimisation by following standard best practices, analysing basic performance metrics, and providing actionable insights under guidance from senior team members. </li>
<li>Operational Checks &amp; Execution: Conduct regular operational checks to ensure affiliate programs are running smoothly, helping to identify setup gaps, tracking limitations, or execution risks and escalating them when required. </li>
<li>Publisher Support &amp; Maintenance: Assist with publisher access management, clean-up activities, and basic governance tasks to maintain program quality and compliance. </li>
<li>Product &amp; Platform Knowledge Development: Build a solid understanding of product offerings, platform capabilities, and tracking limitations to effectively support advertiser needs and internal coordination. </li>
<li>Account Prioritisation Support: Help maintain visibility over active and subscribed accounts by following structured processes to identify priority advertisers, potential risks, or support gaps.</li>
</ul>

This job is about helping advertisers succeed on our platform. You might like this job because you&#x27;ll support campaigns, solve issues, and interact with clients in a dynamic environment, all while learning and growing your skills!

Kerja ini adalah sebagai Associate, Advertiser Solutions, di mana anda menyokong pengiklan dalam menguruskan kempen mereka. Anda mungkin berminat dengan kerja ini kerana ia memberi peluang untuk belajar tentang pengiklanan dan membantu pelanggan mencapai kejayaan sambil menyelesaikan masalah dengan cepat.

Verbal Communication Skills

Affiliate Marketing

Account Management

This role is part of our Advertiser team, supporting a portfolio of advertisers in a fast-paced, one-touchpoint model. You will assist in day-to-day account operations, campaign execution, and program optimisation, while providing timely support and learning to identify high-potential accounts. The role requires adaptability, curiosity, and a service-oriented mindset to help advertisers achieve their goals and ensure smooth program performance.

Key Responsibilities



-Advertiser Retention a...

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