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Covers medical claims to any Clinic under the HealthMetrics Medical Claim. 

Medical Claims

Accessible to Public Transportation

J&T EXPRESS (MALAYSIA) SDN BHD

J&amp;T Express is a global logistics service provider with leading express delivery businesses in Southeast Asia and China, the largest and fastest-growing market in the world. Founded in 2015, J&amp;T Express network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&amp;T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.
As a leading express delivery service provider in Southeast Asia and China, J&amp;T Express serves the largest and fastest-growing consumer and e-commerce markets and has expanded its global footprint in the Middle East, Africa and Latin America.
We partner with the world's leading e-commerce, social media and live streaming platforms, to provide efficient and safe services for a pleasant experience, J&amp;T Express' extensive logistics network connects brands with their global consumers.
We enhance and broaden our services. We strive to unlock our potential and bring ourselves forward in the industry. It is with great confidence J&amp;T Express has chosen the right trade in Malaysia delivering a sustainable performance as we navigate closer towards fulfilling our ambition in becoming one of Southeast Asia's transit hub.&nbsp;

Company Overview

<ul>
<li>One of the Fastest-Growing Express Delivery Company in Malaysia!</li>
<li>Friendly, Nice Colleague and Team Building Activities!</li>
<li>Energetic and Dynamic working environment</li>
</ul>

Job Highlights

Get to know us!!!

Peak inside our office

<ul>
<li>Responsible to communicate with existing customers through telephone or chat tools, and provide after-sales related information consultation. (B2B)</li>
<li>Assist customers solve their demands and enquiries related to business processes.</li>
<li>Responsible to handle customer complaints and customer feedbacks, promptly convey customer complaints to relevant personnel and carry out follow-up order processing results (customer complaint handling form).</li>
<li>Assist customers to complete orders, material inquiry and return service processing.</li>
<li>Responsible for customer's consultation on products, orders, logistics, etc.</li>
<li>Accurately record customer questions and complaints, provide the first respond immediately, and maintain good communication and contact with various departments to increase customers' good impression of the company.</li>
<li>Responsible liaise with seller, respond to seller e-mails and contact with seller regarding on seller’s goods.</li>
<li>Responsible to respond and pick up forwarder calling regarding on incoming lorry and trucks.</li>
<li>Follow up with problematic and return parcels, update parcel status in system.</li>
<li>Any ad-hoc task required by the manager.</li>
</ul>

This job is for a Customer Service Executive at BUKIT RAJA/SHAH ALAM. You might like this job because, you&#x27;ll be communicating with customers, handling complaints, and assisting with order processing.

Customer Service




-Responsible to communicate with existing customers through telephone or chat tools, and provide after-sales related information consultation. (B2B)


-Assist customers solve their demands and enquiries related to business processes.


-Responsible to handle customer complaints and customer feedbacks, promptly convey customer complaints to relevant personnel and carry out follow-up order processing results (customer complaint handling form).


-Assist customers to complete orders, ...

Customer Service Executive @ BUKIT RAJA/SHAH ALAM

J&T EXPRESS (MALAYSIA) SDN BHD

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Company Profile

J&T EXPRESS (MALAYSIA) SDN BHD