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J&T EXPRESS (MALAYSIA) SDN BHD

J&amp;T Express is a global logistics service provider with leading express delivery businesses in Southeast Asia and China, the largest and fastest-growing market in the world. Founded in 2015, J&amp;T Express network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&amp;T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.
As a leading express delivery service provider in Southeast Asia and China, J&amp;T Express serves the largest and fastest-growing consumer and e-commerce markets and has expanded its global footprint in the Middle East, Africa and Latin America.
We partner with the world's leading e-commerce, social media and live streaming platforms, to provide efficient and safe services for a pleasant experience, J&amp;T Express' extensive logistics network connects brands with their global consumers.
We enhance and broaden our services. We strive to unlock our potential and bring ourselves forward in the industry. It is with great confidence J&amp;T Express has chosen the right trade in Malaysia delivering a sustainable performance as we navigate closer towards fulfilling our ambition in becoming one of Southeast Asia's transit hub.&nbsp;

Company Overview

<ul>
<li>One of the Fastest-Growing Express Delivery Company in Malaysia!</li>
<li>Friendly, Nice Colleague and Team Building Activities!</li>
<li>Energetic and Dynamic working environment</li>
</ul>

Job Highlights

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Peak inside our office

<ul>
<li>Learn and understand the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.</li>
<li>Gain knowledge of different courier systems used for parcel tracking managing deliveries, and ensuring timely pickups and deliveries while maintaining service quality standards. </li>
<li>Plan and optimize delivery routes to maximize efficiency and reduce delivery times. Improve route planning and make real-time adjustments as needed.</li>
<li>Monitor and track key performance indicators (KPIs) such as on-time deliveries, delivery accuracy, customer satisfaction, and operational costs. Take corrective actions to address any performance issues.</li>
<li>Maintain a high level of customer satisfaction by addressing customer inquiries, concerns, and complaints. Implement strategies to enhance the customer experience and maintain strong relationships.</li>
<li>Learn logistic processes, including warehousing and transportations. </li>
<li>Learn to analyze data, prepare regular reports on operational performance and other relevant data for senior management. </li>
<li>Any ad-hoc task assigned by the management.</li>
</ul>

&quot;**This job is** for a Management Trainee in Kuching to oversee courier operations, optimize delivery routes, track KPIs, and enhance customer satisfaction. **You might like this job because** you&#x27;ll gain hands-on experience and be involved in various aspects of logistics management.&quot;

Interpersonal Communications

Microsoft Excel




-Learn and understand the day-to-day operations of the courier services drop point/ collection point/ outlet within the designated area. This includes supervising sorting, routing, and delivery processes to ensure timely and accurate delivery of packages.


-Gain knowledge of different courier systems used for parcel tracking managing deliveries, and ensuring timely pickups and deliveries while maintaining service quality standards. 


-Plan and optimize delivery routes to maximize e...

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Company Profile

J&T EXPRESS (MALAYSIA) SDN BHD