Shop Manager/Supervisor/Crew Leader (Gambang / Kuantan Area)

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This job is to lead a shop in Gambang/Kuantan, ensuring everything runs smoothly daily. You might like this job because you get to coach a dynamic team, manage inventory, and directly impact sales and customer satisfaction!

Undisclosed

Kuantan, Pahang

Job Description

 

Responsibilities:

  • Ensure the smooth running of the outlet’s daily operations
  • Meet sales and cost budget set for the outlet
  • Ensure SOP and Shop Rules are followed at all times, including policies for Food Safety and Sanitation process
  • Manage inventory and stock orders properly to control cost
  • Lead, coach and manage a team of crew members, and grow them into a strong team
  • Execute marketing campaigns as per management directions to achieve sales target
  • Manage customer feedback in a professional manner
  • Pro-actively provide feedback/ideas to Operations Leaders and Management for continuous improvement in outlet operations

Job Requirements

 

Requirements:
At least two (2) years working experience in any hospitality or F&B

  • Experienced in managing inventory and operating POS system
  • Age: 26 years and above.
  • Physically fit
  • Demonstrate leadership qualities and the ability to lead a team
  • Pro-active and resourceful in problem-solving
  • Able to work under pressure and meeting tight deadlines
  • Flexible with work arrangement and willing to relocate
  • Communicate well in Bahasa Melayu and English

Skills

Food Services
Food And Beverage Management

Company Benefits

Medical

- Medical Claim

Insurance

- Group insurance

Incentive

- Sales incentive


Additional Info

Company Activity

Last active - few hours ago

Career Level

Non-Executive

Job Specialisation


Company Profile

GOLDEN DONUTS SDN BHD-logo-image

GOLDEN DONUTS SDN BHD

The story of Dunkin’ began in 1948 with a donut and coffee chain in Quincy, Massachusetts, USA called “Open Kettle”. Founder William Rosenberg served donuts for five cents and premium cups of coffee for ten cents. Rosenberg renamed his restaurant to “Dunkin’ Donuts” in 1950, with the goal to “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores,” a...