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J&T EXPRESS (MALAYSIA) SDN BHD

J&amp;T Express is a global logistics service provider with leading express delivery businesses in Southeast Asia and China, the largest and fastest-growing market in the world. Founded in 2015, J&amp;T Express network spans thirteen countries, including Indonesia, Vietnam, Malaysia, the Philippines, Thailand, Cambodia, Singapore, China, Saudi Arabia, the UAE, Mexico, Brazil and Egypt.
Adhering to its "customer-oriented and efficiency-based" mission, J&amp;T Express is committed to providing customers with integrated logistics solutions through intelligent infrastructure and digital logistics network, as part of its global strategy to connect the world with greater efficiency and bring logistical benefits to all.
As a leading express delivery service provider in Southeast Asia and China, J&amp;T Express serves the largest and fastest-growing consumer and e-commerce markets and has expanded its global footprint in the Middle East, Africa and Latin America.
We partner with the world's leading e-commerce, social media and live streaming platforms, to provide efficient and safe services for a pleasant experience, J&amp;T Express' extensive logistics network connects brands with their global consumers.
We enhance and broaden our services. We strive to unlock our potential and bring ourselves forward in the industry. It is with great confidence J&amp;T Express has chosen the right trade in Malaysia delivering a sustainable performance as we navigate closer towards fulfilling our ambition in becoming one of Southeast Asia's transit hub.&nbsp;

Company Overview

<ul>
<li>One of the Fastest-Growing Express Delivery Company in Malaysia!</li>
<li>Friendly, Nice Colleague and Team Building Activities!</li>
<li>Energetic and Dynamic working environment</li>
</ul>

Job Highlights

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1) Responsible for formulating the “Franchisee Management Policy”, updating and optimizing the content of the “Franchisee Management Policy” according to different development cycles. Monitor and training region franchisee based on “Franchisee Management Policy”by implementing and feedback on the outcome and report to superior.
2) Responsible for collecting and sorting out regional franchisee complaints collected by AM and sending them to region network integration supervisor;
3) Responsible for assisting manager to revise and optimize the "Standard Manual for Opening, Closing, Merging, and Transitioning Outlets", issue reports in a timely manner to the manager according to feedback, and track the time of opening, closing, merging, and transitioning of the Branch Management department
4) Responsible for monitoring and executing the "Outlet Partnership Qualification Screening and Evaluation Manual“ and arrange for training in order to be responsible for the qualification rate of regions;
5) Responsible on assisting manager on franchisee contract preparation , arrange for signing , contract documentation, OA procedure and submit to HQ.
6) Responsible collect monthly comprehensive evaluation of outlets, evaluate agents network appraisal data output; evaluate the key indicators of the outlets every month and collect feedback to the department head.
7) Responsible for assisting manager to implement network layout planning, implementation and conducting real-time monitoring and feedback and be responsible for the rationalization and timeliness of the network coverage
8) Responsible to find out the reasons for the withdrawal of outlets, receive the feedback and summarize reports to department managers, and monitor policy optimization proposals;
9) Responsible for collecting the list of potential partners, build up potential partners data backup, and reporting the report to the department manager regularly;
10) Responsible for the system entry and maintenance of partner information (including but not limited to qualifications, contracts, and contact information).

This job is for a Network Integration Executive. You might like this job because you will be responsible for managing and training franchisees, collecting and addressing complaints, and assisting in network planning and optimization.

Independent Thinking

Key Performance Indicators (KPIs)

Teamwork

Positive Behavior Support

Interpersonal Communications

1) Responsible for formulating the “Franchisee Management Policy”, updating and optimizing the content of the “Franchisee Management Policy” according to different development cycles. Monitor and training region franchisee based on “Franchisee Management Policy”by implementing and feedback on the outcome and report to superior.
2) Responsible for collecting and sorting out regional franchisee complaints collected by AM and sending them to region network integration supervisor;
3) Responsible ...

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Company Profile

J&T EXPRESS (MALAYSIA) SDN BHD