Client Services Executive (Night/Weekend Shifts)

Joey Yap Group

AI-generated summary


This job is for a Client Services Executive who handles night/weekend shifts. You might like this job because it involves coordinating event-related matters and resolving customer complaints while recommending suitable services.


Mid Valley City


Job Description

Key responsibilities:

  • Monitor event calendar to ensure events are carried out in a smooth and timely manner

  • Coordinate event-related matters with all relevant parties for event setup

  • Support live events by participating and engaging in various chat rooms before, during, and after the event

  • Support the Sales Team by resolving customer complaints, assisting in new student enrolments, and processing credit and/or program transfers

  • To connect with clients to understand their needs and challenges in order to recommend suitable products and services

Job Requirements

  • Degree, Diploma, GCE 'A' or 'O' level with working experience in the service industry

  • Proficiency in both spoken and written English is required

  • Willing to work odd hours

  • Demonstrate problem-solving skills and able to multi-task well

  • Someone with a strong desire to learn and grow, phenomenal courtesy, and most importantly a heart to serve

Company Benefits

Near public transport (Mid Valley)

Public Transport (Mid Valley)

Health insurance

Health insurance, EPF & SOCSO

Company laptop

Each employee gets a company laptop

Additional Info

Company Activity

Last active - 1 week ago

Job Specialisation

Customer Service, Clerical, Administrative & Secretarial

Company Profile

Joey Yap Group -logo-image

Joey Yap Group

Joey Yap Group was founded in 2001 and has since been established as the world’s premier educational institution for Chinese Metaphysical Studies. We offer a wide range of courses and programmes to our students across the four continents and have also published more than 180 books on the subject, most of which are bestsellers with over 4,000,000 copies sold worldwide.


Client Services Executive (Night/Weekend Shifts)

Joey Yap Group


Mid Valley City


This job is no longer available