Job Description

Note: This is a remote work position. 

• Develop clear and concise technical documentation for IT software products and services including user manuals, installation guides, API documentation, release notes and technical specifications
• Collaborate with subject matter experts, developers and other stakeholders to gather information and understand technical concepts
• Translate technical information into easy to understand documentation for both technical and non-technical audiences
• Organize and maintain a comprehensive library of technical documentation, ensuring accuracy, completeness and relevance
• Review and edit existing documentation to ensure consistency, clarity and adherence to company standards
• Stay up-to-date with industry trends and best practices in technical writing, information design, and documentation tools
• Assist in the creation and maintenance of knowledge base
• Participate in product design and development meetings to provide input on documentation requirementsand user experience
• Provide support to customers and internal teams by answering questions and providing guidance on technical documentation

Job Requirements

• Please provide links or attached files showcasing your portfolio of works relevant to technical writing
• Required languages: written & verbal communication skills in English
• Proven experience as a technical writer with a strong portfolio of technical documentation
• Excellent writing and editing skills, with the ability to communicate comlex technical concepts clearly and effectively
• Proficiency with documentation tools such as Microsoft Word, Visio, drawio, or similar
• Familiarity with Java, APIs and infrastructure concepts
• Strong attention to detail and commitment to producing high quality work
• B.S degree in Computer Science or relevant field of study.
• Comfortable in using Java technology for web-based applications, preferably in Apache Maven, Spring and Hibernate.
• Strong in HTML, CSS and JavaScript.
• Good database and SQL skills, especially MySQL.

Optional, but Highly Desirable Experience

• Experience with Joget DX or similar products.
• Experience working with remote teams.
• Experience with subversion or git, continuous integration and deployment tools.
• Experience with secure coding practices.
• Experience working with different OS and cloud platforms.
  
  

Skills